Al Piemonte Buick GMC - Service Center

Imagine being from Ohio and getting stranded in Chicago with a blown transfer case.... That's where we found ourselves a couple weeks ago. We towed the car to the closest dealer and Thankfully is was Al Pi with a blown transfer case.... That's where we found ourselves a couple weeks ago. We towed the car to the closest dealer and Thankfully is was Al Piemonte and we hooked up with Todd Froehlich. AMAZING AMAZING AMAZING experience for an awful situation. He worked with our original dealership, worked with the warranty company and was able to get our Terrain back on the road with a new transfer case 75% paid for by the warranty company. Todd, we can't thank you enough for everything you did for your out of town guests.... YOU are amazing and need to be recognized. More

The service center is fantastic ! Nick and Alecia were so friendly and efficient. They listened to my concerns and checked out the entire vehicle. They gave an accurate estimate of ho Nick and Alecia were so friendly and efficient. They listened to my concerns and checked out the entire vehicle. They gave an accurate estimate of how long the service would take. They fixed everything and let me know of the recommended services for the car in the future. They were respectful of my time and were not at all pushy about extra services. They washed the vehicle too. More

The area or waiting room is clean, personel or technician were helpful.I’m very satisfied. were helpful.I’m very satisfied. More

Great customer service and communication throughout the process. My truck was repaired during the timeframe outlined by Nick and for a slightly less cost than quoted. process. My truck was repaired during the timeframe outlined by Nick and for a slightly less cost than quoted. More

Nicholas was absolutely amazing to work with. He took care of every single thing and kept me informed. I never want to work with anyone else! He is the definition of customer service. He took care of every single thing and kept me informed. I never want to work with anyone else! He is the definition of customer service. More

I have been taking my 2014 Acadia here for several years, and will continue doing so until we no longer own the vehicle. Nearly 100K in and thanks to the service team, it is still going strong. and will continue doing so until we no longer own the vehicle. Nearly 100K in and thanks to the service team, it is still going strong. More

Very good crevice at all times a go there they give a good cervice and I don’t have to wait to long for the cervice the provide for my truck good cervice and I don’t have to wait to long for the cervice the provide for my truck More

Fantastic service department. Todd is very knowledgeable and friendly. I would highly recommend them to my friends. Todd is very knowledgeable and friendly. I would highly recommend them to my friends. More

Work was done on a timely manner. Thanks I would recommend Al Piemonte to all Thanks I would recommend Al Piemonte to all More

incredible service from todd and work was done quickly which is very convenient for me which is very convenient for me More