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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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July 21, 2022

Todd Froehlich is an exceptional service writer. I have been lucky enough to know and have dealt with Tod these 20 years. This includes his time as a service writer for Saturn. More

by swistonandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 19, 2022

I've been coming here for 10 years and have nothing bad to say. You guys were great as always. Thank you! More

by NOELCHAGOLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback, Noel. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 13, 2022

The service Department was 5 stars. They were excellent in keeping me informed and didn’t try too upsell me . More

by WSURGES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 12, 2022

Nicholas was right on top of things and I look forward to completing the service to the car. More

by NORALEEHARTY
Recommend Dealer
Yes
Employees Worked With
Nicholas and unknown auto mechanic
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Jul 14, 2022 -

Al Piemonte Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 10, 2022

Todd was very friendly and informative. Thank me for using the dealership. Kept me up to date on the progress More

by JRWRO242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2022 -

Al Piemonte Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 07, 2022

Todd Froelich is very professional, and friendly person to deal with. I believe that I'm receiving straight forward information with no xxxxxxxx! More

by JMARUSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2022 -

Al Piemonte Buick GMC responded

Thank you for the excellent review! It is great to know that our team here at Al Piemonte Buick GMC was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 30, 2022

I typically take my truck to St Charles GMC for service. I tried your dealership because it is close to work. I spent over $500.00. No coupon offered and they didn’t even wash my truck. St Charles would hav More

by Eddie
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 30, 2022

I APPRECIATED SAMANTHA’S EXCELLENT CUSTOMER SERVICE SKILLS. SHE WAS AN ABSOLUTE PLEASURE TO MEET. More

by GOGETTAWITHAGORGEOUSGRIND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAMANTHA
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Jul 01, 2022 -

Al Piemonte Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 30, 2022

I get good service and Jose provides good help’s, and patience to resolve the problem soon More

by sararojas17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 29, 2022

The service advisor jose is very helpful, and he is also very nice and the dealership is very helpful More

by UPSCALEWHARF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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