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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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August 31, 2022

Service was fast and curtious, treated like a person not like a dollar figure. Would definitely recommend to family. More

by JIMDIMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dimas
Sep 02, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 30, 2022

Todd is always very good about dealing with my truck for service. He understands how particular I am and makes sure that everything is just right. Thank you, Todd. More

by GREGGHEINEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 08, 2022

Todd is my "go to person" for service. he keeps me updated when I'm in for service. everyone is friendly, . More

by BVINJUNJOE
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Al Piemonte Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and Todd and the team aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2022

Easy to make appointment Service is fast. s.Service Dept is polite and explains what is needed More

by Basspro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 31, 2022

The Service Department and service was good, grant the fact that one of the systems was down and I was giving a handwriting receipt. More

by MBJOHNSON1242N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 30, 2022

The mechanics do a good job, however the customer service was not that great. I picked up my car the first time and one of the bulbs was still not working. I attempted to make a follow up appointment which t More

by 02VSEBASTIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

July 29, 2022

Very clean, excellent selection of cars, and everyone was a joy to work with. Especially Nico. So friendly and helpful. If you go in ask for Nico! More

by WilLamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Gomez
Aug 01, 2022 -

Al Piemonte Buick GMC responded

Your kind words and fantastic review are greatly appreciated! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 23, 2022

It was easy to deal with. they delivered the truck clean . No issues with anybody, thanks More

by MARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to write about your experience with us! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 23, 2022

Al Piemonte listened to every concern I had with my vehicle. They addressed all of the issues so quickly and offered me a vehicle during the repair process. More

by JMSOULIDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
Jul 26, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 21, 2022

Tod Frolich is an exceptional service writer. I have been lucky enough to know and have dealt with Tod these 20 years. This includes his time as a service writer for Saturn. More

by swistonandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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