Al Piemonte Buick GMC - Service Center

Jose is wonderful to work and always is super kind when I go! My experience was excellent. go! My experience was excellent. More

Car listed at $22275. Offer sheet was $31k. They wanted me to pay for GPS security system, $3500, wheel hub locks, $450. We waited the day we purchased. We waited the da Offer sheet was $31k. They wanted me to pay for GPS security system, $3500, wheel hub locks, $450. We waited the day we purchased. We waited the day we went to sign paperwork. The day I picked up Car I wasn't given the hub lock key. I had to drive back a third time. They didn't even have it, they had to install a new set. I was asked if I wanted normal lug nuts after I paid the $450. I was handed one fob (no 2nd available) and it's broken. No offer to get me a new one. Benny in finance saved your rating from a zero. I was told the GPS security system and the lugnut locks were a local dealer expense. I can't believe that. Used car upgrades are pretty rare. Plus you didn't have the key any way!! And i asked if I would get a refund of I went with normal lugnut and wasn't given an answer More

Easy to deal with. .......... Todd in service......pleasure to work with Thanks for the carwash .......... Todd in service......pleasure to work with Thanks for the carwash More

I was able to have my breaks replaced. And was in and out quickly with no issues. I was charged the earlier quoted price and was happy with my repairs And was in and out quickly with no issues. I was charged the earlier quoted price and was happy with my repairs More

They were more interested in selling me a new car, than helping me with an issue that should've been fixed months ago, felt like a compete set up. My coolant was leaking few months back so we replace the w helping me with an issue that should've been fixed months ago, felt like a compete set up. My coolant was leaking few months back so we replace the whole housing unit for the water pump and new thermostat. Why would I need a new water outlet now? Leaking coolant again and then on top of that charge me over $800 in just labor for a 45min to an hour job. That's absurd!!!! I know everything has gone up in cozy, we all do but this is not how you keep your current customers Buick. Then while I'm trying to figure out what to do with my car, salesman comes in saying he heard I was having issues with my car and out of warranty and he can help me get into a brand new cat with brand new warranty! Why would I want to do that I explained if I just paid my car off and now starting to see its not as reliable and cost efficient as expected. I feel they were running a scam and it's a shame that instead of helping your loyal customers your taking advantage of us. Very disappointed. The service guy was no better showing no care in the world for my leaking coolant and having no explanation as to why that water outlet was not replaced at the time the whole housing unit was replaced. Not pleased at all! More

Awesome. Professional. Understanding. Liability. Care abt the customer needs.great service. Fast service. Dependable. Satisfaction guaranteed Professional. Understanding. Liability. Care abt the customer needs.great service. Fast service. Dependable. Satisfaction guaranteed More

Excellent customer service the team who serviced my car went above and beyond Courteous informative and quick This place is always a pleasure to do business with car went above and beyond Courteous informative and quick This place is always a pleasure to do business with More

This dealership usually provides very good quick service. Convenient and easy to make online appointments. service. Convenient and easy to make online appointments. More

It took a week to get my car diagnose, although I had an appointment. When picked up car finally, they misplaced my keys. Thankfully, I had my extra set with me, had to wait a few days until they found appointment. When picked up car finally, they misplaced my keys. Thankfully, I had my extra set with me, had to wait a few days until they found my keys. More

Services wonderful weight time agreeable and I will make an appointment when the time comes again an appointment when the time comes again More