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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

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0 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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February 25, 2023

I was very pleased with the service. Todd was extremely helpful explaining in detail was my can needed. The car is 11 years old but runs as smooth as new. More

by MADI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2023 -

Al Piemonte Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Al Piemonte Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 24, 2023

I had a squirrel chew through some wiring on my New Denali and the service department had it all fixed up within 48 hours. I have been going to Al Piemonte for my Chevy now GMC service for many years. More

by gconradt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 23, 2023

Todd in service is awesome. He makes sure I’m in and out in no time. More

by IDAMARTENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

Al Piemonte Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Al Piemonte Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 15, 2023

great fast and prompt service would recommend them to everyone nice clean shop and waiting area More

by KEV313692000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jim dimas
Report | Print
Feb 15, 2023 -

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 14, 2023

Out standing service from the time I walked in to the time I drove off in my new Sierra. Samantha Zito was very very helpful and kept me informed even on her off days. Thank you Samantha and I will defin More

by Juankc9pfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Zito
Report | Print
Feb 15, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 12, 2023

Todd did an exceptional job communicating keeping me informed every step of the way. We were out of the country and he made ever effort to make sure our car was fixed and ready for when we picked it up. More

by Kevin Gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Al Piemonte Buick GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 10, 2023

Tod I’d great he takes care of me when I am in got servivr More

by B-OROURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 08, 2023

For each service they charge, the total of high. They should always propose a discount for customer satisfaction, I had to look what I received by mail for the coupon. More

by FATIHABELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Al Piemonte Buick GMC responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. The Al Piemonte Buick GMC Team 888-851-4025

February 05, 2023

Jose, Todd, Jim and Rich are the best, worked with my warranty and got the repair done quick and easy! More

by shannondhunt07
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2023 -

Al Piemonte Buick GMC responded

We appreciate your kind words about our service team. Thank you for choosing Al Piemonte Buick GMC for your vehicle needs. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 31, 2023

Todd always provides excellent service. Victor is an outstanding tech who always services my car. More

by HANSEN.CHERYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor (tech who serviced the car)
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Feb 02, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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