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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
594 Reviews

594 Reviews of Al Piemonte Buick GMC - Service Center

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November 05, 2024

Great job all around. On time and in and out. They kept me informed the entire time. More

by TKLEINHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2024

Always prompt, courteous service. Exceptionally comfortable waiting area. All my vehicle's maintenance is performed at Al Piemonte. More

by LOUC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monique Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 03, 2024

Been coming back since 2015 and will continue to come back. Friendly helpful and knowledgeable staff. Have never had an issue with the service performed on my vehicle. More

by CARLSONWOLFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 30, 2024

2nd time at there mechanic service they said tge issue is fixed. Then I take a uber 45 mins to pick up my truck and problem isn't fixed. Really annoying taking Uber back an forth an never have a loaner for m More

by DAVIDGAR1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to make arrangements only to find that the issue with your truck is still unresolved. At Al Piemonte Buick GMC, we aim for the highest standards in our service, and we appreciate your feedback as we work to improve. We encourage you to reach out to us directly so we can look into this matter further. Thank you for your understanding, and we hope to resolve this for you soon. The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

First oil change. Service was very good. Friendly staff. Checked out an issue I had, assured me everything checked out and was up to date. More

by CFSTEFFENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first oil change at Al Piemonte Buick GMC went smoothly and that our friendly staff could assist you with your concerns. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

I would highly recommend this location. The service was quick and the team was very professional. More

by RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We appreciate your recommendation and are thrilled to hear that you found our service quick and our team professional. At Al Piemonte Buick GMC, we strive to provide the best experience possible. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

They worked quickly and got the jobe done. I do wish they would have told me the left side caliper should have been replaced since now my truck pulls to the left. More

by CTAM1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Al Piemonte Buick GMC responded

Thank you for your feedback. We appreciate your comments about the quick service you received at Al Piemonte Buick GMC. I understand your concern regarding the left side caliper not being replaced and the pulling issue with your truck. Please feel free to reach out to us directly so we can address this situation and ensure your truck is performing at its best. Thank you for choosing Al Piemonte Buick GMC! The Al Piemonte Buick GMC Team 888-851-4025

October 27, 2024

Very friendly and professional me gusta que haces tu cita para el mantenimiento y te mandan reminders, the waiting area es muy amplia y comoda More

by LOLISEXCEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Rose
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Oct 29, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate the friendly and professional service at Al Piemonte Buick GMC. It's great to know that you find our maintenance reminders helpful and that you enjoy our spacious and comfortable waiting area. We look forward to seeing you again for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 26, 2024

great service very friendly dealership got right to the point and had very nice experience More

by HOWARD310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the great service and friendly atmosphere at Al Piemonte Buick GMC. It's fantastic to hear that you had a nice experience with us. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 25, 2024

What do I saying had a oil and filter change that all I did it was good More

by SSSUPERSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC for your oil and filter change! We're glad to hear that your experience was good. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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