Al Piemonte Buick GMC
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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REWARDING I WOULDN'T GO TO ANY OTHER PLACE TO HAVE ANY KIND OF SERVICE FOR MY VEHICLE... THEY ALL ARE SO COURTEOUS AND PROFESSIONAL. I WILL BE A CONTINUED CUST I WOULDN'T GO TO ANY OTHER PLACE TO HAVE ANY KIND OF SERVICE FOR MY VEHICLE... THEY ALL ARE SO COURTEOUS AND PROFESSIONAL. I WILL BE A CONTINUED CUSTOMER IN THE FUTURE....JUST LIKE ONE BIG FAMILY WHEN I GO THERE...THANK YOU More
Friendly and knowledgeable and will let you know what upcoming servicing may be needed for your car. Fast service by the techs, in and out fast. upcoming servicing may be needed for your car. Fast service by the techs, in and out fast. More
Very nice. I would like to say that five cars later I am still with this dealership. What else can be said about the service performed today ? I would like to say that five cars later I am still with this dealership. What else can be said about the service performed today ? More
10 years of great service and counting! Always professional and very helpful when repairing my vehicles!!! I will continue to be a customer!! Drove in without an appointment and luckily got Always professional and very helpful when repairing my vehicles!!! I will continue to be a customer!! Drove in without an appointment and luckily got help right away! More
Very good Very professional good experience will use this dealership again thank you for your service have been here before and no complaints. Thank you again Very professional good experience will use this dealership again thank you for your service have been here before and no complaints. Thank you again for everything. More
I drove for nealy a hour to get my oil change. I had to wait 2 additionsl hours to get the oil actually changed. I will be using a Buick dealership closer to home from now on. wait 2 additionsl hours to get the oil actually changed. I will be using a Buick dealership closer to home from now on. More
Today was an over all great experience. Leaving feeling Today was an over all great experience. Leaving feeling I got a good deal! This is always a long process but they explained everything along the way Today was an over all great experience. Leaving feeling I got a good deal! This is always a long process but they explained everything along the way. Thanks for the great service guys! More
Best car buyin expeience ever! Best customer service I've ever experienced while purchasing a car. Sales Rep - Ryan, Sales Manager - Mike, Finance Manager Dave, GM - Jimmy.. they we Best customer service I've ever experienced while purchasing a car. Sales Rep - Ryan, Sales Manager - Mike, Finance Manager Dave, GM - Jimmy.. they were all so pleasant, quick and efficient. These guys definitely know how to make their customers happy. Extremely happy with purchase as well as service. More
Our purchase of a 2019 Yukon XL My wife and I were extremely satisfied with the purchase experience. Joe was extremely helpful during the sale process. Joe spent a lot of time with My wife and I were extremely satisfied with the purchase experience. Joe was extremely helpful during the sale process. Joe spent a lot of time with Judy and I reviewing the vehicle electronics and explaining the features of the vehicle. We will definitely buy from Al Piemonte Buick and recommend your dealership to others. Thank you for a wonderful experience. More
Absolute Horrible Experience I bought my vehicle from Al Piemonte Buick GMC in 2015 when the dealership was owned by Howard Buick GMC. After the switch, the level of customer serv I bought my vehicle from Al Piemonte Buick GMC in 2015 when the dealership was owned by Howard Buick GMC. After the switch, the level of customer services I was accustomed to receiving plummeted drastically. I took my vehicle in for a repair, paid for a service, only to find out less than 24 hours later the repair was never done, and also I was asked to bring my vehicle back in and was to be charged for the service I already paid for. I picked my vehicle and the porter brought my vehicle out to the front of the dealership unwashed and unvacuumed. Unacceptable. The fact that the service department barely answers the phone anymore is mindboggling. I will NEVER use this dealership for any service in the future. I even attempted to call another Al Piemonte service director from another dealership with hopes of receiving assistance, but my voicemail message was never returned. Shame on you Al Piemonte Buick GMC. The absolute worse service I have ever received from any company. More