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Al Piemonte Buick GMC

Elmhurst, IL

Overview
Employees
Reviews
Vehicles
4.4
1,186 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,186 reviews

September 28, 2024

People are extremely pleasant. Willing to talk about subjects other than vehicles or sales.Actually seem interested in what you have to say. More

by BMVANKO134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
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Sep 30, 2024 -

Al Piemonte Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear that you found our team at Al Piemonte Buick GMC to be pleasant and genuinely interested in your thoughts. Building relationships with our customers is very important to us. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 24, 2024

These are bandits with a dealers license. I was going to purchase a Porsche. I asked the finance manager to quote me a warranty price for 36 months. It was a 40,000 dollar car. After clicki More

by Oscar1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan "J.R." Galick
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Sep 25, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns about the warranty pricing on the Porsche. At Al Piemonte Buick GMC, we strive to maintain transparency and integrity in all our dealings. We encourage you to reach out to us directly if you would like to discuss this matter further. Your input is valuable in helping us improve our services. Thank you again for your feedback. The Al Piemonte Buick GMC Team 888-851-4025

Sep 26, 2024 -

Oscar1234 responded

So, you apologize for quoting me a 26,000 dollar warranty price? You apologize for calling me and offering me the same warranty for 6000? There is no misunderstanding here. You guys attempted to make a 20k profit on a warranty. Thats not unintentional.

Sep 26, 2024 -

Oscar1234 responded

Always the same generic response. You do not take these complaints seriously. You use the same verbiage with every response REGARDLESS of what the complaint is.

September 18, 2024

Al Piemonte Buick GMC Has been my go to since the day I purchased my vehicle. Todd, my service advisor has been very helpful from day one. Let’s not forget about the mechanics. They are the ones behind- More

by g.ruggieri1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Al Piemonte Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Al Piemonte Buick GMC since your vehicle purchase. It's fantastic to hear that Todd and our mechanics have consistently provided you with excellent service. We take pride in our team's dedication to ensuring your vehicle is well taken care of. We look forward to seeing you again for your future service needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 16, 2024

Very professional and explained everything. washed the car before returning it to me and only took one hour. More

by REPAIRSPLUSMOTORSPORTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We at Al Piemonte Buick GMC are thrilled to hear that you had a great experience with our team. It's fantastic to know that everything was explained clearly and that we could return your vehicle quickly and in pristine condition. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 15, 2024

En cuestión de la ayuda, muy profesional. José es muy amigo y sobretodo muy respetuoso. More

by BALTIERRAJUAN0@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Al Piemonte Buick GMC responded

Gracias por tu reseña. Nos alegra saber que recibiste un servicio profesional en Al Piemonte Buick GMC y que José te brindó una experiencia tan amistosa y respetuosa. Apreciamos tu confianza en nosotros y esperamos poder atenderte de nuevo en el futuro. ¡No dudes en compartir tu experiencia con otros! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 15, 2024

Todd took care of the maintenance of my car and am completely satisfied and looking towards his help in the future.. More

by ROBERT
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Todd took great care of your car's maintenance and that you're completely satisfied. At Al Piemonte Buick GMC, we strive for excellence, and we appreciate your trust in us. We look forward to assisting you in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 10, 2024

Bait and switch - went in ready to buy a car based on their website price. When I got there, the discount was half what they advertised, and they added thousands in fees for paint protection and other s More

by DD
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Hector
Report | Print
Sep 12, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience. We understand your concerns regarding the pricing and added fees you encountered at Al Piemonte Buick GMC. We strive for transparency and appreciate your feedback, and will share it with our team. We invite you to contact us directly so we can address your specific situation and work towards a resolution. Your satisfaction is important to us. The Al Piemonte Buick GMC Team 888-851-4025

September 08, 2024

They are very good and attentive to detail. They are friendly and treat you with respect and take care of business. More

by PMANYEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about our team's attentiveness and respect at Al Piemonte Buick GMC. We’re glad to hear that you had a positive experience with us. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 08, 2024

A big shop with a small shop feel. Everything taken care of the first time. More

by NEWCARFROM CASTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you felt the personalized touch at Al Piemonte Buick GMC. Our goal is to provide excellent service and ensure everything is handled smoothly from the start. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 07, 2024

My car had an emergency problem. Jose was great to get me back on the road! More

by JHOPPE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Jose provided exceptional service during your emergency. At Al Piemonte Buick GMC, we strive to ensure our customers are back on the road promptly and safely. We appreciate your feedback and hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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