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Al Piemonte Buick GMC

Elmhurst, IL

4.4
1,188 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,188 reviews

September 11, 2022

They were very professional and knowledgeable of their cars. Also, gives the best trade in rates More

by jilanne524
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Bueno
Sep 13, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 10, 2022

They took my 5k down-payment and had me sign all the paper work and pay for insurance just to find out I wasn't going to get the vehicle! My 5k was taken within seconds and the refund has yet to hit my More

by kaseybay.kb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Sep 12, 2022 -

Al Piemonte Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 10, 2022

because I have a free oil change service for 3 years and they told me that it will no longer cover me for just 1 year and a half More

by GAYADO18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew rose
Sep 12, 2022 -

Al Piemonte Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

September 09, 2022

There is a new option I did I give you a negative rate on this dealership I purchase new GMC Yukon XL 2022 before three weeks ago they charge me over sticker 11,000+ extra warranty 9000 when I purchased this More

by JAYPATEL_708
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel santana
Sep 19, 2022 -

Al Piemonte Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 09, 2022

In my life first time terrible experience there is no honesty in this world I feel like that I bought new GMC Yukon XL on August 13 that day Saturday is almost closing time I visit showroom the sales guy More

by JAYPATEL_708
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Losacco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel santana, Shannon Hunt, Joseph Rueda, Alex Rivas, Arturo Bueno
Sep 19, 2022 -

Al Piemonte Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 04, 2022

We went to look at a mid size truck and left with a new Arcadia. Tony Losacco was great. He listened to everything we said and found us a vehicle we are extremely happy with. The Dealship treated us like w More

by Tara and Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Al Piemonte Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 03, 2022

Was having a continuing issue with my Enclave. The service manager Rich Morton agreed to take a ride along with me to identify what was happening. After a quick ride he was able to identify the is More

by BLTIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Morton, Joseph Rueda
Sep 06, 2022 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 02, 2022

Todd in service was great. Explained everything to me in way I could understand. Work was done fast and I was able to wait. More

by smp0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 31, 2022

Service was fast and curtious, treated like a person not like a dollar figure. Would definitely recommend to family. More

by JIMDIMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dimas
Sep 02, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 30, 2022

Todd is always very good about dealing with my truck for service. He understands how particular I am and makes sure that everything is just right. Thank you, Todd. More

by GREGGHEINEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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