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Al Piemonte Buick GMC

Elmhurst, IL

4.4
1,187 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,187 reviews

November 26, 2022

Oil change is way too expensive. They charge the same price for 5-quart change that they do for a 6-quart change. Not fair pricing. More

by ernie.garay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Al Piemonte Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

Worse dealership ever alpiemonte sucks they dont care about your car just money they left me no choice but to leave for a diffrent car More

by jpetes76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to share your recent experience at Al Piemonte Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

Oscar was great, showed me a lot about the new car I was buying: the carfax reports, questions I had asked about previous maintenance and showed paperwork for previous maintenance. Only reason why I didn't More

by abachraty23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Hunt
Nov 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

The reason was low air tire. It looks like it was almost time to close. I would prefer they check the tire. Instead the put air because it was time to close. Sometimes when I we More

by rosavilla48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I would look for names next time
Nov 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

Everyone in the dealership was pleasant and helpful. Went on a test drive with Samantha and she was very knowledgeable about the car and capabilities. More

by karen.franceschi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Zito. 5 star, Joseph Rueda, Alex Rivas, Arturo Bueno
Nov 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for this amazing review, Karen! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 18, 2022

Todd in service was excellent. Appreciated his customer service and detail in working with me the past few days. More

by John H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Al Piemonte Buick GMC responded

John, we appreciate your kind words about our service team. Thank you for choosing Al Piemonte Buick GMC for your vehicle needs. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 17, 2022

I had a good experience with the people who helped me out with all the process not only at the service but for sales representativesas well. They have an excellent customer service at sales department, I w More

by mperea2621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Hurtado and Benny Hanna
Nov 18, 2022 -

Al Piemonte Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 13, 2022

Great experience, salesman very knowledgeable, staff was friendly , and the paperwork went smooth and fast, very happy with everything. Oh yeah, and I got a great car! More

by dwilkans69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar salesman and Steffanie with online help
Nov 16, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to share your feedback regarding your experience at Al Piemonte Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 12, 2022

The people where super nice and helpful wishing all dealerships where just as friendly that’s why i wined up there where some dealerships make you feel like you got kiss there xxx and spend your money More

by DUCKIEBLADE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dimas
Nov 15, 2022 -

Al Piemonte Buick GMC responded

We love hearing about customers that have a terrific experience at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 11, 2022

I had coupons for oil change, transmission fluid change and they take only one coupon!!! That's bad. More

by jacek szostek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

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