Al Piemonte Buick GMC
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Everything & everyone was great all the way from front end to back end great customer service end to back end great customer service More
Joseph Rueda is a great guy made the whole process of buying a new car very smooth , everybody at the dealer was very nice. It was a great experience over all buying a new car very smooth , everybody at the dealer was very nice. It was a great experience over all More
Worst car buying experience I have ever had. With that being said I purchase on average of 1 new vehicle per year and pay cash. Being 2 hours away I spoke with them on the phone and made agree With that being said I purchase on average of 1 new vehicle per year and pay cash. Being 2 hours away I spoke with them on the phone and made agreements on my trade in value and the purchase price of the vehicle they were selling. When I arrived I did not work with who I dealt with on the phone and the deal changed. The sale price of their vehicle increased and my trade in dropped substantially. At one point, I had asked for the keys to my vehicle back twice which did not happen. I had get aggressive and they only retrieved my keys after I told them they were holding me against my will and that there are clear laws against that. Oh wait we forgot to tell you about the $3900 for vehicle locator that is installed on every vehicle we sell. After an exhausting negations that should have never happened, we finally come to an agreement and start filling out to the paperwork. The first document they hand me to sign is a credit application filled out with partially incorrect information. I explained multiple times that I was paying cash and asked why this was needed. I even stated that I do not want a credit inquiry as I am working on a large business transaction and didn't want me buying a car to be an issue. Salesman states that there would not be any credit ran and that this form was required to be on file for state auditors to prove the identity of the buyer. You guessed it.. He went straight into the other room and ran my credit less than 5 minutes after we had this conversation. I could go on about the disorganization and greasiness of this dealership but I will chalk this up as lesson to buy local next time and move on. More
Bought many cars from Tony . .Recommend him to anyone ..When you get there ask for Tony .Recommend him to anyone ..When you get there ask for Tony More
I was very pleased with the service and everyone was great. I will be back again. great. I will be back again. More
the service manager todd is very proffestional . he keeps you informed of thestatues of your auto. as a service i would give him an a plus he keeps you informed of thestatues of your auto. as a service i would give him an a plus More
Good people good business no complaints. I will definitely be back again and refer others. I will definitely be back again and refer others. More
Jose was particularly helpful and whoever did the repair did a great job (as far as I can tell) :-) did a great job (as far as I can tell) :-) More
Even tho it wasn't busy we had to wait a long time for financing. Also. When my husband was given the car nobody even took the time to show him any of the features... financing. Also. When my husband was given the car nobody even took the time to show him any of the features... More
GOOD LOCATION,GREAT SERVICE MGR IN TODD,PRICES ARE HIGH LABOR CHARGES NEED TO TELL CUSTOMERS HOW MUCH TIME WAS SPENT ON THE JOB LABOR CHARGES NEED TO TELL CUSTOMERS HOW MUCH TIME WAS SPENT ON THE JOB More