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Al Piemonte Buick GMC

Elmhurst, IL

Overview
Employees
Reviews
Vehicles
4.4
1,187 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,187 reviews

December 29, 2022

Service guys are very friendly and through waiting room very clean nice touch with beverage offering More

by HDSMJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2022 -

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 25, 2022

Was quick service had coupon. Not sure if all on coupon was done. Didn't say on receipt More

by davegef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 22, 2022

Claimed had internal engine problem I had it towed to local independent service shop They repaired a bed ground wire to ignition coil pack a .20 cent part Runs perfect again Very disappointed with y More

by MPHAAS
Recommend Dealer
No
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2022 -

Al Piemonte Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. The Al Piemonte Buick GMC Team 888-851-4025

December 22, 2022

They made me feel welcomed right away and at home. Awesome people at Al Piemonte Buick GMC! More

by thomas9706
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Bueno
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Dec 23, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 20, 2022

Al Piemonte Buick GMC has been fantastic to work with! I worked with Mike Masri and Shannon Hunt. Both Mike and Shannon were extremely courteous and knowledgeable, and did everything they could to help my More

by Great Jeep Experience
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Masri, Shannon Hunt
Report | Print
Dec 21, 2022 -

Al Piemonte Buick GMC responded

We cannot thank you enough for your wonderful review of Al Piemonte Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 19, 2022

Since changing names this dealership Seems to have improved customer service. I am 0 issues And have been satisfied With the Al Piemonte dealership More

by wawa3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Al Piemonte Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 19, 2022

Samantha was great! Music playing at dealership was a little annoying; too loud; not soothing. More

by lindawwolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samantha Zita
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Dec 21, 2022 -

Al Piemonte Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Samantha's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 16, 2022

Service was incredibly slow. It should not take 3 hours to get an oil change completed. More

by CKRETCHMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Valdivia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Al Piemonte Buick GMC responded

We appreciate you sharing the feedback regarding your recent oil change. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. The Al Piemonte Buick GMC Team 888-851-4025

December 16, 2022

Excellent service advisor that are very knowledgeable of each client they serve and follow up with any issues they see. More

by DJBROWN1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Al Piemonte Buick GMC responded

We appreciate your kind words about our service team. Thank you for choosing Al Piemonte Buick GMC for your vehicle needs. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 12, 2022

Arturo was very professional and helpful. We enjoyed the experience and happy with our purchase. More

by wcortez1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Bueno
Report | Print
Dec 13, 2022 -

Al Piemonte Buick GMC responded

Your kind words mean a lot to us! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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