Back

Al Piemonte Buick GMC

Elmhurst, IL

4.4
1,187 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

364 W Grand Ave

Elmhurst, IL

60126

Directions

By Type

Showing 1,187 reviews

January 10, 2023

This dealership usually provides very good quick service. Convenient and easy to make online appointments. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dimas
Jan 12, 2023 -

Al Piemonte Buick GMC responded

John, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 08, 2023

It took a week to get my car diagnose, although I had an appointment. When picked up car finally, they misplaced my keys. Thankfully, I had my extra set with me, had to wait a few days until they found More

by YTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim
Jan 10, 2023 -

Al Piemonte Buick GMC responded

We have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

January 07, 2023

Arturo went above and beyond! I was in a rough situation when I came into the dealership the other day. Arturo took a lot of time and patience with me to make the right decision More

by justmej9m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Bueno
Jan 09, 2023 -

Al Piemonte Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 06, 2023

Services wonderful weight time agreeable and I will make an appointment when the time comes again More

by JADUKE1503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 05, 2023

Went and was going to purchase but after some of the pressure put on I felt less and less and less comfortable about the deal moving forward,I had filled out a sizable amount of paperwork but chose to w More

by Craigh
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Losacco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Hunt, Joseph Rueda, Alex Rivas, Arturo Bueno
Jan 06, 2023 -

Al Piemonte Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. The Al Piemonte Buick GMC Team 888-851-4025

Jan 06, 2023 -

Craigh responded

Leave me alone please

January 04, 2023

I worked with Tony L. on purchasing my new car. Tony had excellent customer service skills, he even set my phone up to the car. More

by brijida
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 31, 2022

This dealership treated me like family. Tony Losacco is very professional, Excellent to work with. He is a very well asset to the dealership. To show you what I mean it has been two months More

by cjariel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Al Piemonte Buick GMC responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 30, 2022

I did not even buy my car there and that is where i service my vehicle. However my next car WILL be from there. Your service manager Todd Froehlich is excellent to deal with. He is very helpful and t More

by IRA.ALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the service tech really knows his stuff and he always takes care of my car!
Jan 03, 2023 -

Al Piemonte Buick GMC responded

Ira, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 30, 2022

Thank you for excellent service by Todd, very quirk and professional. Job well done Thanks. More

by M.CI20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 29, 2022

Excellent service advisors that are very knowledgeable of each client they serve and follow up with any issues they see. Also keep you advised as to where your car is at in the process. More

by DENNIS.ANDERSON46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Al Piemonte Buick GMC responded

Dennis, thank you for sharing this great feedback with us. We feel our service department is what makes Al Piemonte Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

...
40
...