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Al Piemonte Buick GMC

Elmhurst, IL

4.4
1,187 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,187 reviews

February 24, 2023

I had a squirrel chew through some wiring on my New Denali and the service department had it all fixed up within 48 hours. I have been going to Al Piemonte for my Chevy now GMC service for many years. More

by gconradt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 23, 2023

Todd in service is awesome. He makes sure I’m in and out in no time. More

by IDAMARTENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Al Piemonte Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Al Piemonte Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 21, 2023

It was a Learning Experience. . The Sale Manager did an excellent job in explaning. His name was Oscar. That is the most important thing I learned, and that is read before signin More

by duncanp.yafah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar the Sale Manager was good to work with.
Feb 23, 2023 -

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

February 21, 2023

Very good experience. Mike Masri did an excellent job in working with us to secure the purchase. More

by Bill Stark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Masri
Feb 23, 2023 -

Al Piemonte Buick GMC responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 15, 2023

great fast and prompt service would recommend them to everyone nice clean shop and waiting area More

by KEV313692000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jim dimas
Feb 15, 2023 -

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 14, 2023

Out standing service from the time I walked in to the time I drove off in my new Sierra. Samantha Zito was very very helpful and kept me informed even on her off days. Thank you Samantha and I will defin More

by Juankc9pfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Zito
Feb 15, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 12, 2023

Todd did an exceptional job communicating keeping me informed every step of the way. We were out of the country and he made ever effort to make sure our car was fixed and ready for when we picked it up. More

by Kevin Gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Al Piemonte Buick GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 10, 2023

Tod I’d great he takes care of me when I am in got servivr More

by B-OROURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 09, 2023

In short, I could not have made the transaction easier and they could not have made it more difficult. I had no trade in and paid cash at sticker price. I spoke with two females on the phone, Samantha w More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Rueda
Feb 10, 2023 -

Al Piemonte Buick GMC responded

We value the opportunity to learn of your experience here at Al Piemonte Buick GMC. We would appreciate the opportunity to amend any issues. If you could please contact us at your earliest convenience, we would like to discuss this further with you and attempt to make things right. The Al Piemonte Buick GMC Team 888-851-4025

February 08, 2023

For each service they charge, the total of high. They should always propose a discount for customer satisfaction, I had to look what I received by mail for the coupon. More

by FATIHABELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Al Piemonte Buick GMC responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. The Al Piemonte Buick GMC Team 888-851-4025

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