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Al Piemonte Buick GMC

Elmhurst, IL

4.4
1,187 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,187 reviews

March 19, 2023

The reason I only rated this dealership 4 stars instead of 5 is due to the fact that the price they advertised the vehicle for was not the actual amount they were selling it for. The actual price was appr More

by maryk1821
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Bueno
Mar 21, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Mar 23, 2023 -

maryk1821 responded

I feel I was clear in my reason for not providing a 5 star rating.

March 19, 2023

Good people very good customer services Arturo and Omar are very helpful and nice people More

by jonathanpizano1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar, Shannon Hunt, Joseph Rueda, Alex Rivas, Arturo Bueno
Mar 21, 2023 -

Al Piemonte Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 18, 2023

Sam was great ! She was very helpful nice and also funny lol 😭😭😭 . She answered and questions I had and reassured me me of any concerns I may have . Really great More

by BW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Zito
Mar 21, 2023 -

Al Piemonte Buick GMC responded

We cannot thank you enough for your wonderful review of Al Piemonte Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 18, 2023

Todd was extremely helpful. He took the time to really explain the issues. I will always bring my car back there for service. More

by radtkecher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 18, 2023

I brought my vehicle in regarding the recall dealing with the wiper blades. I mentioned something about a clucking sound and if it could be checked out. I was told that would cost $199 to check so I said dis More

by LONDA.CLAYBON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Al Piemonte Buick GMC responded

Londa, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

March 17, 2023

Always professional and prompt with service. I will continue to have my car serviced here at Al Piemonte More

by LeJuana Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Al Piemonte Buick GMC responded

We appreciate your input, LeJuana. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 17, 2023

Service department goes above and beyond when I bring any of my vehicles in for service. More

by MATTIGELMAN
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Juran.
Mar 20, 2023 -

Al Piemonte Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 17, 2023

High pressure sales don't let you upgrade to vehicles of your choice....only wants to sell wat they want to More

by hotroddog69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arturo Bueno
Mar 20, 2023 -

Al Piemonte Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. The Al Piemonte Buick GMC Team 888-851-4025

March 17, 2023

Everyone was so extremely professional and kind. It was a pleasure doing business there. I felt very comfortable dealing with everyone. More

by maryjo2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Hunt, Joseph Rueda, Alex Rivas, Arturo Bueno
Mar 20, 2023 -

Al Piemonte Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 16, 2023

Todd Froehlich his an outstanding mechanical agent. He always knows what has to be done with my Terriane and keeps me up to date with needed repairs. He is very exact, expert in his field, always kee More

by WILLIEONE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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