Al Piemonte Buick GMC
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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The reason I only rated this dealership 4 stars instead of 5 is due to the fact that the price they advertised the vehicle for was not the actual amount they were selling it for. The actual price was appr of 5 is due to the fact that the price they advertised the vehicle for was not the actual amount they were selling it for. The actual price was approximately $3,500 more than the advertised price. We confirmed the advertised price with the dealership by phone prior to going into the dealership to look at the vehicle. Nothing was said to us regarding that additional $3,500 until we were at the dealership and speaking with the salesman. Therefore we were stunned when we were told after the fact that this $3,500 was not an option, we had to pay for it because it was already put on the vehicle. The advertised price of the vehicle should have reflected the true cost instead of leaving out the $3,500. More
Good people very good customer services Arturo and Omar are very helpful and nice people are very helpful and nice people More
Sam was great ! She was very helpful nice and also funny lol 😭😭😭 . She answered and questions I had and reassured me me of any concerns I may have . Really great She was very helpful nice and also funny lol 😭😭😭 . She answered and questions I had and reassured me me of any concerns I may have . Really great I highly recommend her to everyone ! More
Todd was extremely helpful. He took the time to really explain the issues. I will always bring my car back there for service. He took the time to really explain the issues. I will always bring my car back there for service. More
I brought my vehicle in regarding the recall dealing with the wiper blades. I mentioned something about a clucking sound and if it could be checked out. I was told that would cost $199 to check so I said dis the wiper blades. I mentioned something about a clucking sound and if it could be checked out. I was told that would cost $199 to check so I said disregard that because I am not paying $200 to just check. My appoint was for 9:00 am and I got there at 9:10 and my vehicle wasn't ready until around 12:00 pm or so. I feel my vehicle was push back because I said to disregard the clucking sound. I will find somewhere else to take my vehicle going forward. I have been going there for some time but will not tolerate being treated less than. I am unable to write the customer service employee's name because the paperwork is in my vehicle in my garage. It was my first time dealing/seeing him (the really young guy). More
Always professional and prompt with service. I will continue to have my car serviced here at Al Piemonte I will continue to have my car serviced here at Al Piemonte More
Service department goes above and beyond when I bring any of my vehicles in for service. of my vehicles in for service. More
Everyone was so extremely professional and kind. It was a pleasure doing business there. I felt very comfortable dealing with everyone. It was a pleasure doing business there. I felt very comfortable dealing with everyone. More
Todd Froehlich his an outstanding mechanical agent. He always knows what has to be done with my Terriane and keeps me up to date with needed repairs. He is very exact, expert in his field, always kee He always knows what has to be done with my Terriane and keeps me up to date with needed repairs. He is very exact, expert in his field, always keep me posted on what is being done to my car when I am there for service. Knowledgeable, poliet, always a pleasure to work with. Todd Froehlich is a real addition to the Al Piemonte staff. More