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Al Piemonte Buick GMC

Elmhurst, IL

4.4
1,186 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,186 reviews

April 25, 2023

I pulled in and Todd Froelich in service remembered my name and greeted me at the entrance. I told him what a good memory you have. He said he remembers all of his customers. Totally incredible and Totall More

by IRA.ALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Al Piemonte Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Todd does for Al Piemonte Buick GMC and our customers. Hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Apr 27, 2023 -

IRA.ALTER responded

Great Asset to Al Piemonte!!!!!!

April 24, 2023

Great customer service. Hank R. was a pleasure to deal with. And answered every and all questions that I had during the buying process. More

by svenuso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Reyes
Apr 25, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 21, 2023

They work hard to get your business. I would recommend them for your next purchase. More

by mmglobalconsultants
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 21, 2023

As always very good service and taking care to explain what can and cannot be done in a timely manner More

by RWYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Al Piemonte Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 20, 2023

This recent purchase of a previously owned vehicle from the Al Piemonte Dealership is the third vehicle that I purchased. Two new vehicles were purchased from the prior Howard Dealership operator, but from More

by sj.kerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Al Piemonte Buick GMC responded

We are so glad we could take care of all of your needs at Al Piemonte Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 18, 2023

Brought my vehicle in for an oil change . Very friendly staff and great service provided ! More

by ROX070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Al Piemonte Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Al Piemonte Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 18, 2023

This deal shouldn't have not happened. I came into the dealership, looking to see where I stand on financing a Truck. End up having a pushy sales team. I got pushed into buying a $85,000 More

by leo_3200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar and Milos
Apr 20, 2023 -

Al Piemonte Buick GMC responded

Leo, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Al Piemonte Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

Apr 21, 2023 -

leo_3200 responded

I appreciate your response. I had Milos as a sales person and Oscar the sales manager at the time. Being 100% transparent, I told the sales team (Milos and Oscar). I had cancer removed from me in January 2023. I can provide paperwork of this if needed I told the team I needed to sleep on it. Very persistent sales team. Not trying to get any one in trouble, but I also don’t what to be taken advantage of. I really don’t what a thousand dollar payment for a pushed purchase I didn’t want to make. What do you advise?

April 18, 2023

They are very nice but were unable to find out the issue with my vehicle. More

by jbkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 16, 2023

They lied to me told they took the credit card I asked about got there they wouldn’t take it messed up my bank account will never go back and tell everyone not to go there More

by DMORONEY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Al Piemonte Buick GMC responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. The Al Piemonte Buick GMC Team 888-851-4025

April 16, 2023

Slow and never got a call when service was done, took over 5 hours for oil change More

by SERGIOAGUIRRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Al Piemonte Buick GMC responded

We are not pleased to hear of the incident you described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

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