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Al Piemonte Buick GMC

Elmhurst, IL

4.4
1,186 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,186 reviews

September 21, 2023

From the minute we visited the dealership, both my wife and I felt at ease. J.R. was not high pressure and listened to what we wanted. The entire process was stress free and enjoyable. We were both so impr More

by Ramblers2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.R., Jonathan "J.R." Galick
Sep 22, 2023 -

Al Piemonte Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 17, 2023

The guys at Al Piemonte really did a amazing job helping me I was thinking I wasn’t going to get the car that’s to all the guys!!!!!!! More

by sherrybroomfield78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre,J.R, Jonathan "J.R." Galick
Sep 20, 2023 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback, Sherry. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 17, 2023

Finance took too long not their fault but I waited 1. 5 hours to pay cash for my car. Detailing left my tires dirty and cleaning them at home took the paint off the wheels. Not sure what to do with this. More

by jackie.squires
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivas
Sep 19, 2023 -

Al Piemonte Buick GMC responded

Jackie, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

September 07, 2023

The dealership advertises online at one price then tried to tack on 6k in fees 3,995 as a dealership security fee on a 24.5k car and 2.2k for a 2 yr warranty when a new car comes with a manufacturers warra More

by momshockeybeast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Sanchez GM
Sep 08, 2023 -

Al Piemonte Buick GMC responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff can do to fix your experience, please do not hesitate to reach out to us directly. The Al Piemonte Buick GMC Team 888-851-4025

September 07, 2023

Very friendly respectful and great people if I get a chance I will buy my next car from here again More

by mansoorkhan2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Al Piemonte Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 03, 2023

One of the most frustrating experiences is spending your valuable time at a dealership, and unfortunately, that's exactly what I encountered at AL Piemonte Buick. Their website is informative in many ways, More

by villalta008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arturo Bueno
Sep 05, 2023 -

Al Piemonte Buick GMC responded

Thank you for taking the time to share your recent experience at Al Piemonte Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

Sep 05, 2023 -

villalta008 responded

I noticed that there is no contact information provided for direct response about addressing concerns regarding hidden fees. I am deeply concerned about potential identity theft. During our recent visit to your dealership, the sales representative who assisted us took my ID and proceeded to photograph it with his phone. Unless your dealership has a legitimate reason for retaining such photos, I am perplexed why your representative took this action. I kindly request that you investigate this matter promptly.

August 31, 2023

Muy buena las atenciones del personal pero sobre todo de su vendedor,todo muy bien More

by jazlyn250403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Bueno
Sep 01, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give me a call to discuss this in person. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

August 30, 2023

they replaced the turbine in 3 weeks, good communications and service, GM covered all costs More

by TonyHnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Baker
Sep 01, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5-star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 26, 2023

I always have our cars serviced here. Their pricing is competitive and they are straight forward with information as to what truly needs to be done. More

by NEWCARFROM CASTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Baker
Aug 29, 2023 -

Al Piemonte Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 25, 2023

This dealership really helped me out a lot and I appreciate you all wonderful customer service More

by keenenlisa40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Escobar
Aug 28, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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