Back

Al Piemonte Buick GMC

Elmhurst, IL

4.4
1,186 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

364 W Grand Ave

Elmhurst, IL

60126

Directions

By Type

Showing 1,186 reviews

December 23, 2023

I've trusted Todd since 2008. I won't go anywhere else because he always takes good care of me and goes over and above. More importantly, he keeps me and my family safe. More

by ecafasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 19, 2023

Stay Away! I drove 3 hours to pick up my truck. They tried to renegotiate when I arrived. They kept me waiting 3 hours. Guys behind the important desk don More

by dingiald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar, Jose, Mineesh, Rocky.
Dec 20, 2023 -

Al Piemonte Buick GMC responded

Thank you for your feedback. Here at Al Piemonte Buick GMC, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. The Al Piemonte Buick GMC Team 888-851-4025

Dec 20, 2023 -

dingiald responded

I have reached out and been in contact with no less than 5 different people all claiming to be the next level up. We have been communicating with no results since Nov 12 (one day after the sale) - both email and phone. Still waiting on what was promised via phone and email. I know the mail can be slow but not this slow. There are also tracking numbers that can be provided. I do appreciate the automated-canned response though.

December 14, 2023

They do good work and very well taking care of i went for an oil change and i was in and out More

by ABELINO.GARZA85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 13, 2023

The dealership was very hospitable, it was clean and organized, and the workers were great to interact with! More

by taylorjayne098
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
Dec 14, 2023 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Taylor. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 08, 2023

J.R was amazing. He was very kind and patient with helping me look at my first car! Great customer service and definitely looking to buy more cars from this dealership in the future! More

by Freddy C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
Dec 08, 2023 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback, Freddy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 03, 2023

The reason why my service appointment was so good. Was the attitude of the service tech who took my order. It was professional friendly. I would recommend service center to my friends. More

by bm256721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 02, 2023

Went out of there way to find me a loaner car,the mechanic (Joe K )did a great job. Plus it was done sooner than projected. More

by biggdaddyx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe K
Dec 05, 2023 -

Al Piemonte Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. We extremely pleased that our team was able to fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Al Piemonte Buick GMC and we look forward to your continued business! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 28, 2023

Poor customer service, poor quality of the service and terrible listening skills by the front desk. Specially Steve. I cannot believe his way of caring for customer requests. I even told him this Truck wa More

by jcnaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ontario
Nov 30, 2023 -

Al Piemonte Buick GMC responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We don't want to lose a loyal customer and would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. The Al Piemonte Buick GMC Team 888-851-4025

November 28, 2023

J.R was absolutely incredible in helping my family and I find our new car. His expertise helped narrow our decision and his patience was greatly appreciated as we thought through our decision. More

by Danielle M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Judd, Jonathan "J.R." Galick
Nov 29, 2023 -

Al Piemonte Buick GMC responded

Congratulations on your new car, Danielle! Thank you for taking the time to write about your experience. It's great to know J.R. and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 28, 2023

I had a great experience at this dealership. Amar was great to work with. Very helpful, knowledgeable and friendly. The financing process was smooth and easy. I found the right suv I was lookin More

by patty_sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amar Paragon
Nov 29, 2023 -

Al Piemonte Buick GMC responded

Thank you for taking the time to review Al Piemonte Buick GMC. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

...
20
...