Al Piemonte Buick GMC

Great service, gave me updates during the service. Lounge had snacks and a coffee machine. Great service for the customer Lounge had snacks and a coffee machine. Great service for the customer More

Good service helpful answer friendly take time to explain questions and direc answers no hesitation to answer questions and direc answers no hesitation to answer More

Thank you Rocky and his GM for making the purchase of my SUV so easy. My 17 year old daughter will love this 2024 Encore GX sport. SUV so easy. My 17 year old daughter will love this 2024 Encore GX sport. More

Great service honest professional and complete . Coffee and snacks while waiting for your vehicle.. am truly satisfied Coffee and snacks while waiting for your vehicle.. am truly satisfied More

If we end up buying a new GMC car (or Buick) from Al Piemonte, it'll be because of Todd and the service he's provided us over the years. Hands down, the best person to work with. Piemonte, it'll be because of Todd and the service he's provided us over the years. Hands down, the best person to work with. More

I recently had the pleasure of purchasing a new car, and I cannot recommend Monique and the entire team enough. They were incredibly professional, attentive, and efficient. Monique listened carefully to my I cannot recommend Monique and the entire team enough. They were incredibly professional, attentive, and efficient. Monique listened carefully to my needs and preferences, guiding me toward the perfect car without any pressure or upselling tactics. The entire process was seamless, with clear communication at every step. I was particularly impressed by their promptness—whether it was answering my questions, processing paperwork, or preparing the vehicle, everything was handled with speed and accuracy. This team truly sets the standard for exceptional customer service. More

Alex was very helpful and patient throughout the entire process! Would highly recommend him!! In love with our new Buick!! process! Would highly recommend him!! In love with our new Buick!! More

Found Two exact identical cars on Cargrus and it was noted that the one at your dealership was 1600 plus dollars over average price, ( $18,800.00 ) the other car located in Northfield, an hour further a noted that the one at your dealership was 1600 plus dollars over average price, ( $18,800.00 ) the other car located in Northfield, an hour further away was listed at $16,400.00 When I first called the guy said he knew nothing about the car so he took my number down to have someone call me back. I instead got a text from a sales person telling me to make an appointment to come in. The second call I clarified that someone was going to call me back around 1230. at 130 I got a call saying that the price was not going to come down, come back in a few weeks and see where we are at. When I said Id be in a car already by that time, he stated he could come down a hundered dollars. when I said seriously as I was just insulted by his comment he stated Have a good day sir and hung up on me. Calling back and speaking with the sales MGR. I was told they would not discuss price untill I knew it was the car I wanted and had to come in and they wouldn't discuss any pricing. Both people told me to go to the other dealership since it was cheaper and didn't want to budge on the price at all. I checked the car out before calling the dealership, They did not put any money into the car, rather did their inspection and put it on the lot for sale. My car was totaled in an accident, have a check in hand to pay cash for the car and they didn't care to even discuss any deal unless I came into the dealership, knowing I'm two hours plus drive from them. Not the rudest bunch, but so far from help full to a customer other than yeah well take an over inflated price and not willing to discuss a deal. Cars are super inflated in todays market, so trying to get one the week before Christmas and being spoken to the way both of the MGRs did......Id never recommend going to this dealer. What happens when you need service or an issue with the car fixed, They were well below standard of just talking about buying a car let alone any negotiating a price knowing I'm paying cash and driving off the lot that day with it. Total waste of my time. I reside in Ottawa Illinois, but grew up near the dealership so I figured it had what I was looking for......No thanks, There are thousands of dealerships out there, Don't need to be treated poorly by this dealership. More

Great Service! It stars with Todd my Service Advisor, followed by the well trained Mechanic’s. It stars with Todd my Service Advisor, followed by the well trained Mechanic’s. More

Todd has been really helpful in servicing my Car needs and responsive in getting any additional assistance from other departments if we were ready to do a trade in. and responsive in getting any additional assistance from other departments if we were ready to do a trade in. More