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Al Piemonte Buick GMC

Elmhurst, IL

4.4
1,186 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,186 reviews

March 08, 2024

the dealership was great the person who attended to me was Jonathan and he was really attentive and tried his best to get me what i wanted. The only reason i did not buy the car here the night i went was More

by Karla N
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
Mar 11, 2024 -

Al Piemonte Buick GMC responded

Karla, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

March 07, 2024

I had a very good experience with this dealer team. They are very punctual and very professional, did a very good work and I left in perfect time. More

by noroc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Al Piemonte Buick GMC responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Al Piemonte Buick GMC provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 06, 2024

Very good service department, vehicle was repair quickly and everything was explained to me by the service advisor. More

by ZYZIO2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Myhre
Mar 07, 2024 -

Al Piemonte Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 05, 2024

of course your sales team tried make a deal that was most beneficial to your dealership however after some negotiation it worked out for all of us More

by shofmeister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
omar
Mar 07, 2024 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 04, 2024

Hello, it would have brought me a better experience but for some reason it wasn't like that, unfortunately, there was something that I didn't like but everything works. More

by josezamora318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivas
Mar 05, 2024 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 04, 2024

Very poor customer service and communication. Called many times to no answer and no call back. I asked questions and got an attitude from a red haired guy in service I didn’t even want to ask for More

by sergio.garciajr0206
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Al Piemonte Buick GMC responded

Sergio, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. The Al Piemonte Buick GMC Team 888-851-4025

February 29, 2024

Always provide good and reliable service. Have been taking my GMCs there for many years. More

by GIOFRANCESCO85
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Al Piemonte Buick GMC responded

Gio, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 28, 2024

Muy mal servicio , me querían vender una camioneta en muy mal estado la transmisión y otras cosas q tenía , aún se molestaron cuando les dije q me la arreglaran More

by yoelorihuela77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Al Piemonte Buick GMC responded

Esta no es la experiencia que proponemos brindar a nuestros clientes. Nos gustaría discutir su visita más a fondo para que podamos avanzar en una dirección positiva. Por favor, comuníquese con nosotros lo antes posible. The Al Piemonte Buick GMC Team 888-851-4025

February 26, 2024

Great Service, the personnel are super nice and very happy. The place was clean and there was coffee. More

by elidia_rosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Al Piemonte Buick GMC responded

We appreciate your marvelous feedback, Elidia. It's our commitment to ensure quality customer care by providing nice and clean facilities as well as great service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 25, 2024

Manish and Oscar were very accommodating, knowledgeable, and very easy to deal with. Being out if state they faced times me with a complete walk around and went over everything step by step More

by wmadden850
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar and menish
Feb 28, 2024 -

Al Piemonte Buick GMC responded

Thank you for providing this amazing feedback! Our team really appreciates your comments. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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