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Al Piemonte Buick GMC

Elmhurst, IL

4.4
1,186 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,186 reviews

April 04, 2024

Besides waiting for 45 minutes after my scheduled appointment OT was very easy to work with. There must have been some lack of communication because I ended up with the KARR Security after I was adam More

by jburfield1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Onatrio Taper
Apr 05, 2024 -

Al Piemonte Buick GMC responded

We appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. The Al Piemonte Buick GMC Team 888-851-4025

April 02, 2024

It’s Always a good experience. Fast quality work and the people are very nice. More

by CHCCUBS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Al Piemonte Buick GMC responded

Thank you so much, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 31, 2024

Trading in my lease for a new car was a great experience from start to finish. Rocky was extremely helpful and got me into the car I wanted for the right price! More

by MARTINJD2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Arredondo
Apr 03, 2024 -

Al Piemonte Buick GMC responded

Thank you for leaving this remarkable feedback, Martin. We appreciate your comments and are happy to hear that Rocky was able to meet your needs. At Al Piemonte Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 31, 2024

Only reason there aren’t 5 stars is because I was there literally all day but Jose and Rocky are great to work with and I appreciate their hard work in getting me into a better vehicle More

by angieobrien17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Arredondo, Jose Chavez
Apr 03, 2024 -

Al Piemonte Buick GMC responded

Thanks for your great review, Angie. We do appreciate your patience for the extended wait that you encountered during your purchase. We strive to provide excellent customer service, and we're glad that this was the case for you! If there is anything we can do to earn your 5-star review, please don't hesitate to reach out to us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 27, 2024

Great service there great place to cm to get work done great wonderful great great More

by paulathompson134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Al Piemonte Buick GMC responded

Thank you for the wonderful rating, Paula! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 22, 2024

Terrible customer service! Talk to Salina, told her I was driving from out of state. She insured me the vehicle would be ready for me, when I arrived. She called me about 20 mi More

by Ricky
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Alexis
Mar 25, 2024 -

Al Piemonte Buick GMC responded

Ricky, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

March 19, 2024

A great car buying experience! I will recommend ing JR to my friends and family!! More

by derudman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
Mar 20, 2024 -

Al Piemonte Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great car-buying experience at Al Piemonte Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 13, 2024

Didn’t perform the service I came to the dealership for. I called them about it and never returned my call. More

by Crtrptr
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Al Piemonte Buick GMC responded

We appreciate you taking the time to share your experience with our service department. Here at Al Piemonte Buick GMC, we like to ensure that each and every vehicle is given the utmost attention to detail. We would like to speak to you about your experience, please feel free to reach out to us at any time. The Al Piemonte Buick GMC Team 888-851-4025

March 11, 2024

Music in show room to loud. Please Improve communications between sales and service. JR is very attentive and knowledgeable when finding answers to our questions. Adrian in fi More

by DeeGee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan "J.R." Galick
Mar 14, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your feedback about your experience, DeeGee. Is there anything else we can improve to earn your 5-star rating? please give me a call to discuss this in person. Sincerely, Mike Hall - General Sales Manager 630-832-9500

March 08, 2024

No stranger to this dealership, purchased my vehicle from here and the service is great and fast, no long waiting More

by GEMINI6464
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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