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Al Piemonte Buick GMC

Elmhurst, IL

4.4
1,186 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,186 reviews

June 20, 2024

Great customer service and very polite. Had me updated with my issues at all times. More

by JRMAMACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Al Piemonte Buick GMC responded

Thank you for highlighting our great customer service and politeness. We're glad to hear that you were kept updated on your concerns throughout your visit. Your satisfaction is important to us at Al Piemonte Buick GMC. We look forward to assisting you in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 12, 2024

I asked for a wash with my service and was told no problem. When I came back to pickup my truck it was not washed. Very disappointing. More

by DAVERADDATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your feedback with us, Dave. We understand your disappointment regarding the wash service not being completed as promised. Please reach out to us directly so we can address your concerns. We appreciate you bringing this to our attention. The Al Piemonte Buick GMC Team 888-851-4025

June 08, 2024

I have had mostly great experiences with this dealership. However this was not one of them. More

by gconradt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your feedback with us. We understand your concerns and value your loyalty. Please reach out to us directly so we can address any issues you may have experienced. We are here to help and ensure your satisfaction. The Al Piemonte Buick GMC Team 888-851-4025

June 06, 2024

O.T. was my amazing sales associate. He very passionate about helping you find what you want and not what they wanna put in you. I told him my desires and he definitely delivered!!! Thank you Ontario! More

by monique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ontario Taper
Jun 07, 2024 -

Al Piemonte Buick GMC responded

Thank you, Monique, for sharing your positive experience with us at Al Piemonte Buick GMC! We are thrilled to hear that O.T. was able to assist you in finding the perfect vehicle that met your desires. We pride ourselves on putting our customers first and ensuring a personalized experience. We look forward to seeing you again in the future or feel free to share your experience with others! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 02, 2024

Jose is always friendly and helpful every time i deal with him. He always explains everything throughly. More

by KP14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Al Piemonte Buick GMC responded

Thank you for your 5-star rating and kind words! We appreciate your recognition of our team member's friendly and helpful service. We always strive to provide thorough explanations to ensure an exceptional customer experience. We look forward to assisting you again at Al Piemonte Buick GMC. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 02, 2024

Great Service. Car is as advertised. Very quick and easy to work with. Competitive pricing. No complaints. More

by Vito C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
Jun 05, 2024 -

Al Piemonte Buick GMC responded

Thank you, Vito, for the wonderful review and for choosing Al Piemonte Buick GMC! We are thrilled to hear that you had a great experience with us and that your car met your expectations. We strive to provide excellent service and competitive pricing to all our customers. We look forward to serving you again in the future. Drive safely! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 26, 2024

Great service and very informative as always! Great service department!! I would always purchase a vehicle here because the service department is so great!! Thanks to Todd! More

by bgraz66@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Al Piemonte Buick GMC responded

Thank you for taking the time to leave us such a positive review! We are thrilled to hear about your great experience with our service department, and we are so glad that Todd was able to provide you with excellent service. At Al Piemonte Buick GMC, we always strive to offer top-notch service to our customers. We appreciate your kind words and look forward to assisting you with any future vehicle purchases or service needs. See you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 15, 2024

JR. was the best car sales person that I have ever dealt with. He answered all of my questions and he took the time to show me how to use the OnStar feat More

by mamamoes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
May 17, 2024 -

Al Piemonte Buick GMC responded

Thank you so much for your kind words! We are thrilled to hear about your positive experience at Al Piemonte Buick GMC. We take pride in providing exceptional service and making the car-buying process as seamless as possible. We appreciate your business and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 12, 2024

I have always had prompt and pleasant service from Todd and others in the Service Department. More

by angelakeegan304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words about the service you received from Todd and our Service Department at Al Piemonte Buick GMC! We're delighted to hear that you found our team prompt and pleasant. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 03, 2024

Good clean, on time, good at getting back to me on the phone. Everything worked out very well. More

by GJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Al Piemonte Buick GMC responded

We are so happy to hear that your recent visit went so well for you! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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