Al Piemonte Buick GMC

Questionable Customer Service My inital experience with the Service Center & Al Piemonte Dealership is they didn't delivery my vehicle that was in for service as promised. Call mul My inital experience with the Service Center & Al Piemonte Dealership is they didn't delivery my vehicle that was in for service as promised. Call multiple times over multiple days to check status and left messages but not response. I final got a call back on the 2nd day in the afternoon telling me the vehicle wouldn't be ready till Wed. 1/08. I told them that wasn't acceptable but they couldn't do anything. Than two hours later they called and said my vehicle was ready. The vehicle was in for a replacement battery and an oil change and to reinstall the console trim that was take apart in an attempt to get the Shifter into neutral to move the car original due to a dead battery. Need to have better instructions how to get the vehicle into neutral with a dead battery. Nothing in the Car Booklet. They need people to answer the phone and be able to follow up with the customer in a time manner. Not sure if I could recommend this Service Center. I was a customer of Howard Buick-GMC for 10+ years and never had a problem with their Service Center. My 1st experience with Al Piemonte Service Center is questionable. More

review Nice people. The sales rep and manager were very polite and professional. The finance rep was very personable and straight forward. I had a quick but Nice people. The sales rep and manager were very polite and professional. The finance rep was very personable and straight forward. I had a quick but productive experience. More

From start to finish Mark Howard and Mike Hall took care of everything for me . They made buying a car a true pleasure. They are so personable and knowledgeable, I would highly recommend them to anyone buyi of everything for me . They made buying a car a true pleasure. They are so personable and knowledgeable, I would highly recommend them to anyone buying a car, as well as, figuring out all the new features that my new car has on it. Mark Howard was so patient to make sure I had a handle on all the technology in the car. It was a great day and I’m happy to know these great guys. ⭐️⭐️⭐️⭐️⭐️ More

Great experience! Every aspect of ordering and taking delivery of my new truck was handled with great professionalism. Jimmy and his staff delivered on every promise an Every aspect of ordering and taking delivery of my new truck was handled with great professionalism. Jimmy and his staff delivered on every promise and gave me a great deal. I will definitely recommend this and any Al Piemonte store Jim handles to customers, family and friends. My salesmen, Mike and Steve also delivered taking care of all my aftermarket and GM extras. Thank You for a hassle free purchase. More

Very professional salesman Jaime good customer service clean area and happy faces the prices aceptable they need do little more care when they clean the car and explain more details cost clean area and happy faces the prices aceptable they need do little more care when they clean the car and explain more details cost More

Awesome staff! When I walked in they helped me right away. The team Made it happen with no hassle! I would refer all my friends and family to them!! away. The team Made it happen with no hassle! I would refer all my friends and family to them!! More

Great dealership, really take pride in their used vehicles. I purchased a used 2010 honda odyssey from Al Piemonte Buick GMC and I was very pleased with my experience. The vehicle was nice to begin with but the I purchased a used 2010 honda odyssey from Al Piemonte Buick GMC and I was very pleased with my experience. The vehicle was nice to begin with but the dealer fixed many issues to bring it up to their high standards. With all that being said they were able to negotiate a great price I was happy with and even were able to take care of a large maintenance item in the price. Bottom line they are a great professional dealership and wouldn't hesitate for myself or family buy another vehicle from them. Thanks Al Piemonte Buick GMC. More

Service Department The service department at Al. Piedmont was excellent. They kept me current on the status of the repairs. The vehicle now operates like I just drove it The service department at Al. Piedmont was excellent. They kept me current on the status of the repairs. The vehicle now operates like I just drove it off the dealership lot. More

Repaired brake warning light Very satisfied with the service that was done to repair my brake warning light. Except for the delay due to the part being out-of-stock due to the st Very satisfied with the service that was done to repair my brake warning light. Except for the delay due to the part being out-of-stock due to the strike, everything was handled very well. More

Great and fast service. No waiting when you drive in for service. Service advisor greets you when you get out of your car and starts to listen to your needs. No waiting when you drive in for service. Service advisor greets you when you get out of your car and starts to listen to your needs. More