Al Packer's White Marsh Ford - Service Center

Great sales and service Bought my F150 Platinum from Al Packer Ford in March 2011. All of my service has been at Al Packer. Ford. I have been totally satisfied with Al Pack Bought my F150 Platinum from Al Packer Ford in March 2011. All of my service has been at Al Packer. Ford. I have been totally satisfied with Al Packer Ford! More

Recall on my FORD F 150 pick up I always take my vehicles to Al Packers Ford for service , I always ask for Antonio (Tony) McDowell , he is the most professional and friendly person. I always take my vehicles to Al Packers Ford for service , I always ask for Antonio (Tony) McDowell , he is the most professional and friendly person. I trust and value his opinion when I have a question. More

Antonio Mcdowell Service for my cars. Tony is a great person to deal with, he lets me know what is due for Maintenance. I look forward to my visits when dealing with Tony. Keep up the exce Tony is a great person to deal with, he lets me know what is due for Maintenance. I look forward to my visits when dealing with Tony. Keep up the excellent work. More

Service Outstanding customer service. Paul Mox took great car of my Focus. She is driving like a brand new car. They also have a service that will take you Outstanding customer service. Paul Mox took great car of my Focus. She is driving like a brand new car. They also have a service that will take you back to work and pick you up when your car is ready. More

Great Service Purchased a truck from Al Packer in 06'. Liked the service so much that our family has been using Al Packer's Service department since that time for a Purchased a truck from Al Packer in 06'. Liked the service so much that our family has been using Al Packer's Service department since that time for all of our vehicles. Besides our F-150 we have 2 Toyota's and we feel more comfortable having them serviced at Al Packer instead of the local Toyota dealers. Tony McDowell is our service rep and he does a great job. More

Fast, reliable service! No complaints! Very fast service, and they keep you informed of maintenance or repairs that are coming up. Thanks for the great experience. I will be No complaints! Very fast service, and they keep you informed of maintenance or repairs that are coming up. Thanks for the great experience. I will be back! More

David Worth Jr. David Has always been courteous and eager to help with any recommendations or suggestions He thinks may be benificial or appropriate. He does all He c David Has always been courteous and eager to help with any recommendations or suggestions He thinks may be benificial or appropriate. He does all He can to expedite the service needed at the time and I try to seek Him out when I need to have my vehicles serviced or repaired. More

15K maintenance check for my 2015 Ford Fusion As I entered the site for Al Packer I was confused with so many signs. An employee graciously directed me to Quick Lanes. As I entered the room Tony As I entered the site for Al Packer I was confused with so many signs. An employee graciously directed me to Quick Lanes. As I entered the room Tony McDowell directed me to his desk and explained the procedure. He was professional as well as kind. I felt comfortable in a room of strangers plus knowing that I had already met two patient professional employees. I waited a reasonable amount of time before the check was completed. Tony explained the papers. I left with a very satisfied feeling. Al Packer was a great choice for a dealer and Mr. McDowell is great working with the public. I was happy. More

Completely satisfied customer! My 2014 Explorer had a vibration coming from the front windshield and transmission alert that kept saying that the vehicle was not in park. Both probl My 2014 Explorer had a vibration coming from the front windshield and transmission alert that kept saying that the vehicle was not in park. Both problems were resolved. More

Service I had my first oil change and tire rotation last month at Al Packer in White Marsh and from start to finish the service was excellent. I was greeted I had my first oil change and tire rotation last month at Al Packer in White Marsh and from start to finish the service was excellent. I was greeted with a big smile as soon as I drove into the bay and that told me a lot about that department. I went to the service counter and the professionalism and courtesy continued. Tony McDowell explained what they would be doing with my vehicle and gave me an approximate time of completion. I'm very pleased with Tony and his teammates in the service department. More