Al Packer's White Marsh Ford - Service Center

Quick lane This was my second visit to the Quick lane and just like the first it was great. Tony is always friendly and helpful. I would recommend the Quick This was my second visit to the Quick lane and just like the first it was great. Tony is always friendly and helpful. I would recommend the Quick Lane to everyone I know. More

2012 Ford flex turn on daytime driving lights Aaron Younger was my point of contact and he is on top of his game when it comes to sevice , knowledge and professionalism.will return for service. Aaron Younger was my point of contact and he is on top of his game when it comes to sevice , knowledge and professionalism.will return for service. More

Oil Change Make sure you want to change the oil filter to advisor for oil change service. Otherwise tech will say advisor did not request it. I probably not gon Make sure you want to change the oil filter to advisor for oil change service. Otherwise tech will say advisor did not request it. I probably not gonna have service here anymore. But make sure you had proper service on your car. And I also replaced Spark Plugs, and on the future service requirements, it is saying you need to replace spark plugs. Don't trust them. More

Service Great dealership to deal with. They get you in and out. Very knowledgeable and honest. The new quick lane is great to deal with especially the hours Great dealership to deal with. They get you in and out. Very knowledgeable and honest. The new quick lane is great to deal with especially the hours. More

Routine Service Robert Bayer was great to work with in the service department. They were also quick with service considering I had my infant daughter with me. Robert Bayer was great to work with in the service department. They were also quick with service considering I had my infant daughter with me. More

Front brakes and oild change Robert Bayer is a pleasure to work with. He is a great representative of Al Packer. I needed to have my truck serviced before a long trip with the s Robert Bayer is a pleasure to work with. He is a great representative of Al Packer. I needed to have my truck serviced before a long trip with the scouts and dropped it off the night before. I had to have it back by noon the next day and Bob assured all went smoothly for me. Can't thank him enough. More

Amazing service up front and the most knowledgable mechanic! This was the most amazing vehicle service I've ever received at any dealership, let alone a dealership that large. Chris K was great to work with, pro This was the most amazing vehicle service I've ever received at any dealership, let alone a dealership that large. Chris K was great to work with, provided good contact, updates, and information. I finally feel comfortable I can trust my new and now only service shop! The mechanic, I believe his name is "Big Ern" or something like that, was the most knowledgeable, professional, and thorough mechanic I have ever met. He took the time to explain the issues I was having with my vehicle, and made me feel comfortable that he was trustworthy and the right guy for the job! More

Paul Mox Paul Mox, service advisor, has taken personal responsibility to make sure all of my needs are met in a timely and professional manner. He goes well ab Paul Mox, service advisor, has taken personal responsibility to make sure all of my needs are met in a timely and professional manner. He goes well above all expectations to make sure my vehicle is serviced properly. Paul emanates integrity, and is a great asset to the business. He treats me as a friend and has earned my respect. More

They always take care of us We have been so happy with Al Packer, we own 3 cars from there. The service department does a great job too! Super friendly, actually helping us find We have been so happy with Al Packer, we own 3 cars from there. The service department does a great job too! Super friendly, actually helping us find ways to cut costs on repairs. I recently had several things in a row go wrong, causing me to take my car in 3 times in 3 weeks. I have no warranty and am not working, so money is tight. Chris, my service manager did an excellent job of helping me, even offering me a loaner car because I had to bring the car in again. In the end, all 3 visits cost me less than $250 total, and they found ways to help me out. I wouldn't take my car anywhere else! More

Professional and Efficient Aaron Younger is wonderful to work with. He's a asset to your dealership by being incredibly professional and efficient. He gives a lot of respect to Aaron Younger is wonderful to work with. He's a asset to your dealership by being incredibly professional and efficient. He gives a lot of respect to me as a customer while I'm in having preventive maintenance done on my truck. He should be commended for outstanding attention to your customers. Thank You, Chris Capizzi More