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Al Packer's White Marsh Ford - Service Center

Baltimore, MD

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359 Reviews

359 Reviews of Al Packer's White Marsh Ford - Service Center

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August 18, 2017

service the service very good . Employees nice they know what they are doing .the service was Awesome and Paul MOX and Quick lane is Fast Thankyou More

by dadams5954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul MOX
Aug 21, 2017 -

Al Packer's White Marsh Ford responded

We appreciate the wonderful feedback. We are so pleased to hear that you had a great service experience here with us. We're delighted our team members did an awesome job and Paul took fabulous care of you. We look forward to your next visit. Drive safe!

August 18, 2017

Ray Rigdon is the man to see about a car! My father bought a new Ford Edge from Al Packer's White Marsh Ford earlier this year for me. The salesman sold it to us online and we picked it up lat More

by Kbeanvt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Rigdon, Paul Sarandos, Aaron Younger
Aug 21, 2017 -

Al Packer's White Marsh Ford responded

Kari, thank you so much for taking the time to share your experience. We are sorry to hear about the trouble you went through but are glad that Ray and Paul were able to provide excellent customer service. Let us know if there's anything else we can do for you in the future!

August 16, 2017

Awesome I would to thank Paul Mix for an awesome job brought my car in on a Friday evening spoke with him Saturday morning @ 8am by 9am received a call from h More

by Patricia98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mox
Aug 19, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the great feedback. We are so thrilled to hear you had a wonderful car buying experience here with us. We are so pleased that our team members made your experience great and provided you with outstanding service. We look forward to seeing you next time. Drive safe!

August 16, 2017

Excellent and Effecient Service! If you need a high quality, efficient, friendly and cost effective oil change - I highly recommend Al Packer Quick Lane. After being turned away by a More

by Irish88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Baier
Aug 19, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the fabulous feedback. We are so happy to hear that you had a great service experience here at Al Packer's White Marsh Ford. We're delighted that our team members did a wonderful job of providing you with outstanding service. We look forward to your next visit. Enjoy your week! Drive safe.

August 11, 2017

Excellent service department w/Robert Bayer I went in for an oil change and had the service team look at my passenger door for a door lock issue. Robert Bayer in service advised me the parts had More

by julia1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bayer
Aug 12, 2017 -

Al Packer's White Marsh Ford responded

Thank you so much for the wonderful review. We are delighted to hear that you had another great service experience here with us at Al Packer's White Marsh Ford. We are thrilled to hear that Robert once again provided you with outstanding service and took such great care of you. We look forward to your next visit. We appreciate you taking the time to leave us a review. Thank you again so much and have a great week. Drive safe!

July 25, 2017

excellent service Thank you for maintaining excellent services! I was greeted with warm smile and high energy and hospitality...The wait time was excellent. The custome More

by ford focus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sorendos
Jul 28, 2017 -

Al Packer's White Marsh Ford responded

Thank you so much for the marvelous review. We are so happy to hear that you had such a wonderful service experience here with us. We're delighted that our team members provided you with phenomenal service and hospitality. We appreciate the wonderful review. We'll see you next time. Take care.

July 22, 2017

Great job Used them several times, they did a great job! I was very satisfied. My car was so clean when they returned it, it sparkled. The staff were friendly More

by Freddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mox
Jul 28, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the review. We are so pleased to hear that you had such a wonderful experience here with us at Al Packer's White Marsh Ford. We are delighted to hear that our services provided were outstanding and our team members did a marvelous job of making your visit here great. We look forward to seeing you next time you are in. Have a great weekend!

Jul 28, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the review. We are so pleased to hear that you had such a wonderful experience here with us at Al Packer's White Marsh Ford. We are delighted to hear that our services provided were outstanding and our team members did a marvelous job of making your visit here great. We look forward to seeing you next time you are in. Have a great weekend!

Aug 01, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the great feedback. We are overjoyed to hear that you continue to have such wonderful experiences here with us at Al Packer's White Marsh Ford. We're happy that you were satisfied with the work that was performed and pleased to know our team members did an excellent job of providing you with great service. We look forward to your next visit. Thank you again and have a great week!

July 20, 2017

Quicklane service Outstanding customer service and friendly staff. Competitive pricing, that includes tire rotation Will continue to service my vehicle at Al Packer for More

by JKD123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Worth
Jul 28, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the review. We are delighted to hear that you had such a wonderful experience here with us at AL Packer's White Marsh Ford. We are so pleased that the services provided were excellent and our team members provided phenomenal customer service. We look forward to the next time you're in. Have a wonderful weekend!

July 19, 2017

Great Service As always received great customer service...will continue to have my vehicles serviced here..you should consider using them also. We travel from Randa More

by Bev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
July 09, 2017

Review: Al PAcker Service and Aaron Younger I took my 2014 Ford Fusion Titanium in for Factory Service of replacing the door lock mechanisms. I have dealt with Arron Younger a number of times a More

by Dr. Ron B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Younger
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