Al Packer's White Marsh Ford - Service Center

A satisfied customer My experience at Al Packer's in White Marsh was quick and easy.I was satisfied that all my questions were answered. I only went in for replacement key My experience at Al Packer's in White Marsh was quick and easy.I was satisfied that all my questions were answered. I only went in for replacement keys but I felt like Steve made it a priority to take care of it, and I will return when the need arises More

Reg maintenance, fast, they were pleasant to deal with. Great dealership! Friendly, clean, professional. Comfortable chairs and tv to watch while I was waiting. But HGTV is not my cut of tea. A news channel Great dealership! Friendly, clean, professional. Comfortable chairs and tv to watch while I was waiting. But HGTV is not my cut of tea. A news channel would be better. More

Excellence in Service I brought in a 2013 Escape to have a second key made for the vehicle. Not only was the service great, the price was better than several other quotes I brought in a 2013 Escape to have a second key made for the vehicle. Not only was the service great, the price was better than several other quotes I had gotten. I had a GREAT customer experience, and the work was completed ahead of the quoted time. More

Great help by Chris Klein smith at AL Packer Once again Chris Kleinsmith came through for me at AL Packer Ford, encouraging me to come in for a quick assessment of my battery, when I called to sa Once again Chris Kleinsmith came through for me at AL Packer Ford, encouraging me to come in for a quick assessment of my battery, when I called to say It had to be jump started. Aldo he did an oil change and all in record time. Also made me aware of a great oil change special deal--4 oil changes for $80. Good for 2 yrs. Chris is so kind and helpful. What a contrast from Bob Davidson Ford where they always want to charge $140 diagnostic fee and are less than helpful. Love AL Packer and Chrus...my new go to! More

Very warm and genuine experience Chris k. Was very helpful respectful and accurate in his assessment. He really made me want to bring my car there for future service I recommend servi Chris k. Was very helpful respectful and accurate in his assessment. He really made me want to bring my car there for future service I recommend service here for any vehicle. More

Service Done Right Thanks Tony for getting me in and out quickly. I didn’t have an appointment and you guys took care of me as usual! As long as I own my fusion i will Thanks Tony for getting me in and out quickly. I didn’t have an appointment and you guys took care of me as usual! As long as I own my fusion i will always come back to Quick Lane for service! More

I have been very satisfied every time I need a job done I have nothing but rave reviews for the customer service at Al Packer Ford in White Marsh. This time Christopher Kleinsmit helped me get exactly done I have nothing but rave reviews for the customer service at Al Packer Ford in White Marsh. This time Christopher Kleinsmit helped me get exactly done what I needed. He was very helpful and kind. And it is amazing to me how fast the job got done and I had my vehicle back. I would highly recommend Al Packer Ford in White Marsh for anyone who wants a truly pleasant experience buying a vehicle and then a painless experience if for some reason you need service on the vehicle. Thanks to Everyone at Al Packer Ford for your kindness and patience. More

Very good at this time Aaron Younger is who I see whenever I come in for service because as of now he answers all of my questions and make sure that my vehicle is taken care Aaron Younger is who I see whenever I come in for service because as of now he answers all of my questions and make sure that my vehicle is taken care of. More

Oil and Lube service I have been bringing my 2015 Jeep Wrangler to Quicklane Al Packer Ford for about a year and have always been pleased with the customer service, time i I have been bringing my 2015 Jeep Wrangler to Quicklane Al Packer Ford for about a year and have always been pleased with the customer service, time it takes for completion , and affordable prices. I will continue to choose Quicklane and have recommended to friends. More

Truck would not stay running The service guy Dave explan the problem to me and replaced the battery and also repaired the part that was causing the problem was very happy with the The service guy Dave explan the problem to me and replaced the battery and also repaired the part that was causing the problem was very happy with the results More