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Al Packer's White Marsh Ford - Service Center

Baltimore, MD

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359 Reviews

359 Reviews of Al Packer's White Marsh Ford - Service Center

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July 19, 2018

Service Very pleased with each service representative. That I’ve worked with. They have have been very helpful to me from getting me a rental car to removing More

by Twinkle12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Worth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Topper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony McDowell, Paul Mox
Jul 20, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are so excited to hear that you had a great experience with us. We're happy that each one of our team members took excellent care of you and were so helpful. We look forward to seeing you again. Have a nice week!

July 18, 2018

excellent service it's been a pleasure dealing with Aaron on all my service needs with my company vehicles and now my personal vehicles because of his professionalism a More

by nothing but fords
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We're so happy to hear that you had a great experience with us. We are delighted that our team provided you with great service and Aaron was a joy to work with. We'll see you next time. Drive safe!

July 06, 2018

Very Profssional. I'm some glad Al Packer got a very professional service advisor like Antonio Mcdowell. I give him the highest praise for knowing his job and e More

by Lito5254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Porter., Tony McDowell
Jul 06, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the wonderful words. We are thrilled to see that your visit with us was a great one. We're happy that our team provided you with outstanding service and Antonio was so professional and helpful. We look forward to seeing you again. Drive safe!

July 05, 2018

Just outstanding Everyone at Al Packer does a fantastic job your technicians are top-notch and your service writers and managers are the best. I would always recommend More

by Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Worth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleinsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony McDowell
Jul 06, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the fabulous feedback. We are so thrilled to hear that our team provided you with marvelous service and your experience with us was wonderful. We can't wait to see you again. Drive safe!

July 03, 2018

Great job Dave who is head of the service dept did a great job on my install of my new tries. They were able to beat the tire prices on what i found out, Great More

by topdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Worth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Topper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony McDowell
Jul 03, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We're so pleased to see that you had a lovely experience here at Al Packer's White Marsh Ford. We are thrilled to see our team took excellent care of you and your experience was enjoyable. We can't wait to see you again. Drive safe!

June 30, 2018

Went in to get my car serviced They are always very professional. They always get everything done quickly and effectively. All in all this is a great dealership, with wonderful emp More

by Shy8295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Worth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Topper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleinsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony McDowell, Paul Mox
Jul 01, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the fabulous feedback. We're thrilled to hear that our team provides you with immaculate service each time and you always have a great experience with us. We will see you next time. Drive safe!

June 27, 2018

Excellent Service The staff was very accommodating and provided excellent service when I came in for my state inspection. The shuttle service and status updates on my c More

by remy1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the lovely words. We're so glad to see you enjoyed your experience with us. We are thrilled to hear our team took excellent care of you and Bob was so helpful. We can't wait to see you back. Take care!

June 27, 2018

Al Packer Ford White Marsh Chris Kleinsmith has always been wonderful to work with. When I called,he answered all my questions about what I could expect. My visits with my truck More

by Favefive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Worth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleinsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are so happy that you had a lovely experience with us. We're thrilled that our team provided you with outstanding service and Chris was such a pleasure to work with. We look forward to seeing you again. Have a nice week!

June 22, 2018

Service specialist listen to my concerns Always taken care of any problems I have had in the past .. I am currently in the service department for rear axel repairs and so I . More

by Nyny2324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Worth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony McDowell
Jun 25, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the lovely feedback. We are so glad to see that you always have a lovely experience with us. We are thrilled our team always takes excellent care of you. We'll see you next time. Enjoy your week!

June 21, 2018

Fast & Friendly Everyone at Al Packer was extremely nice & accommodating! I've been to other dealerships in the area & no one comes close. My whole family loves & use More

by Currans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Luther
Jun 21, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are so happy to hear how much you enjoy your time with us. We are so glad that our team always provides you with excellent service. We look forward to seeing you again. Have a nice week!

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