Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Al Packer Lincoln
West Palm Beach, FL
47 Reviews
Al Packer Lincoln of West Palm Beach, FL - serving Palm Beach Gardens and Royal Palm Beach - is a new Lincoln dealership with pre-owned cars, auto loans, Lincoln service, and parts.
Lincoln drivers are accustomed to a certain level of luxury, not only from their vehicle, but also during the vehicle purchasing process. Our new Lincoln inventory is stocked with more than 150 luxury models, while prospective buyers can also choose from our selection of used vehicles, which includes models from both Lincoln and other reliable, well-known auto manufacturers. With departments broken down into specialized factions, we're able to offer you focused service from our expert-level staff.
When you're ready to begin the buying process, our team of Finance Center professionals are readily on-hand to see you through the entirety of the auto finance or lease contract processes, guiding you to the option that best fits your lifestyle and budget. For added convenience, you can begin the process online with virtual tools that let you apply for Lincoln financing and estimate your credit score. With access to countless avenues of lending sources, we're able to work with all tiers of credit to create a payment plan with manageable interest rates that lets you build strong credit or maintain a preexisting healthy credit score. Along with our unbeatable financing options, we offer regular specials from our Low Mileage, Bargain, and Pre-Auction Lots, as well as specials on our selection of Certified pre-owned vehicles.
Once you get your hands wrapped around the steering wheel of your new Lincoln, you'll want to keep it fine-tuned and in the best possible condition. From everything to oil changes and tire rotations, to parts installation and collision work, our on-site Service Center is available when you need it, with extended hours to accommodate your busy schedule, or our Quick Lane® Tire & Auto Center, where we offer the same premium service with no appointment necessary. Our customers can also enjoy Lincoln Pickup & Delivery. At the time of needed service, one of our reliable associates will collect your car and leave you with a complimentary Lincoln model for your personal use as your model is serviced. Throughout the process, you'll receive text and email service updates, and your vehicle is returned washed and serviced upon completion. It's one of the many ways that we show our customers how valued they truly are.
Our dealership is centrally located in the heart of West Palm Beach with convenient access to Palm Beach International Airport, eateries and shopping centers, minutes from the Atlantic coastline, and close to multiple golf courses where customers can catch a game while they wait during vehicle service appointments. With focused, guided support from each member of our team, we promise a premium car-buying experience that will leave you as a satisfied member of the Al Packer Lincoln customer family.
Read More
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 47 reviews
February 22, 2018
Keri Trexler What a fantastic experience buying a Lincoln with Keri Trexler. She made it a great experience. It made buying a car fun and easy for the first time i What a fantastic experience buying a Lincoln with Keri Trexler. She made it a great experience. It made buying a car fun and easy for the first time in my life. I will be recommending her and Al Packer to all my friends. More
by Afox71
Employees Worked With
Keri Trexler
February 01, 2018
Bought my new MKC Keri was outstanding! Easy to work with, good communication, professional- would definitely recommend. Wait for finance department was disappointing & Keri was outstanding! Easy to work with, good communication, professional- would definitely recommend. Wait for finance department was disappointing & frustrating, but overall a good experience. More
by Amynole
Employees Worked With
Keri Trexler
January 31, 2018
Great Kerry knew all the answers we asked. Didn't have to ask other people. We went to another dealer for prices and the salesman kept making excuses becaus Kerry knew all the answers we asked. Didn't have to ask other people. We went to another dealer for prices and the salesman kept making excuses because he didn't know anything. Went to second dealership in del Ray signed the deal got to thinking about it and we cancelled our order. Went to Your dealership met with Kerry. She made us feel comfortable and we felt she was honest. We got a good deal and Kerry saved us 4,000.00 dollars for the same car. Just diff color. WE almost got a total screwing in Del Ray when we went back to get our deposit the salesman was pissed. AND very arrogant and had a sharp nasty tongue. More
by Beverly
Employees Worked With
Kerry
January 24, 2018
Done with Class When I came into the dealership Keri said hello with a smile , I knew she was gonna be the one, She helped me pick out the best suv that suited my nee When I came into the dealership Keri said hello with a smile , I knew she was gonna be the one, She helped me pick out the best suv that suited my needs and she made the car buying experience the best I have ever had. She made me fall in love with the car and the price, she conducted herself with the most elan I have ever seen . I will only deal with her from now till the end of time for all my car needs. More
by changemycarsalot
Employees Worked With
Keri
January 21, 2018
Great Service! Very friendly sales person, great service and worked with me to get the vehicle I wanted! my sales person even even gave me a ride to meet my sister Very friendly sales person, great service and worked with me to get the vehicle I wanted! my sales person even even gave me a ride to meet my sister as I had to get my trade in. More
by Summer 05
Employees Worked With
Keri Trexler
December 29, 2017
Don't Waste Time! I would give zero stars if I could. I recently contacted Al Packer Lincoln and inquired about a 2018 Lincoln Navigator Black Label. I explained to t I would give zero stars if I could. I recently contacted Al Packer Lincoln and inquired about a 2018 Lincoln Navigator Black Label. I explained to the sales team regarding a trade-in and that I was an x-plan member. The sales manager agreed on my trade-in value based on the photos, VIN, and mileage of my vehicle along with honoring the x-plan. I memorialized the price and terms via e-mail and sent the manager my credit card information for authorization as a deposit. I asked for drafting instructions so I could wire the money. The following day the sales manager wouldn't answer my phone call but simply wrote an e-mail apologizing for the "mistake" because his GM could not participate in the x-plan pricing on the Navigator at this time. The e-mail stated that in the future when production is higher then the GM may consider participating in x-plan pricing. Business law 101= apparent authority vs. inherent authority. In other words Al Packer Lincoln did not want to sell a $98,000 + MSRP vehicle for about $6,000 off. FYI Al Packer Lincoln, when production is higher, I will ask for at least $10,000 of the MSRP on a $100k vehicle. Good luck Al Packer Lincoln. I'll spend my almost $100k at a more honorable Lincoln dealer that owned up their word and honored x-plan pricing on the 2018 Lincoln Navigator when production was "low". More
by jlaw2018
Employees Worked With
Manny; Michael Downs
August 16, 2017
Service issues Absolutely LOVED the pick up service for maintenance or repairs. Unfortunately, that's were the service STOPPED. My vehicle ,2017 MKZ, has been ther Absolutely LOVED the pick up service for maintenance or repairs. Unfortunately, that's were the service STOPPED. My vehicle ,2017 MKZ, has been there for a week yesterday, for an oil change, tire rotation, wash & to look into the possible transmission issue. I have received not one phone call with any updates. I have called numerous times for an update on my vehicle with no call back at all. Saturday I finally called and the sweet young lady that answers the service phone looked into it and said the vehicle had been assigned to a technician but no one has looked at it yet. Still one week and one day later I have heard nothing. HOW DISAPPOINTING!!!!! Follow up is crucial!!! More
by Cpett
Employees Worked With
Shorty
