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Al Packer Ford West Palm Beach
West Palm Beach, FL
102 Reviews
Al Packer Ford West Palm Beach, West Palm Beach - serving Palm Beach Gardens and North Palm Beach - is a new Ford dealership with pre-owned cars, auto loans, Ford service, and parts.
As a proud member of the West Palm Beach business community, we've established ourselves with a reputation that's rooted in honest selling and premier customer service by every member of our team. To provide prospective buyers with a focused vehicle purchase experience, we offer specialized departments for New and Pre-Owned Sales, Finance and Internet, along with specific service branches for your vehicle's current needs.
When you visit Al Packer Ford West Palm Beach, you'll not only receive exemplary service, but also a diverse, wide range of inventory choice. Our selection of new Ford vehicles has more than 500 of the latest models, along with our inventory of pre-owned and certified pre-owned vehicles, with several priced below $10,000. With assistance from our Finance Center professionals, you'll be able to stick to budget with a payment plan that boasts low-interest rates and lets you build healthy credit. If you're curious about your credit health and loan approval odds, our online Finance Center tools let you calculate figures, while our "Build & Price" tool offer upfront costs so you can feel prepared before you buy.
As you travel in your new Ford, you can drive confidently knowing that the Al Packer Ford Service Center is available to perform routine maintenance, install genuine OEM Ford parts, or complete large repairs at our on-site Collision Center. Open Monday through Saturday with flexible hours, we also offer Quick Lane® Tire & Auto Center, where no appointments are needed.
Our dealership is centrally located in the heart of West Palm Beach with convenient access to Palm Beach International Airport, eateries and shopping centers, is mere minutes from the Atlantic coastline, and there are multiple golf courses nearby where customers can catch a game while they wait during vehicle service appointments. With focused, guided support from every member of our team, we promise a premium car-buying experience that will leave you as a satisfied member of the Al Packer Ford customer family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 102 reviews
July 22, 2011
PLEASE READ IF YOU ARE PLANNING TO GET BODYWORK DONE (it's long but worth the read)...My 2011 Honda Civic EX-L ( only had it 3 months) rear bumper/trunk was damaged in a car accident. Allstate recommend (it's long but worth the read)...My 2011 Honda Civic EX-L ( only had it 3 months) rear bumper/trunk was damaged in a car accident. Allstate recommended this dealer because they had a on-site adjuster so the work will be done quicker. We dropped it off after a very rude phone call from the Melanie saying we could drop if off. She told me it would be a few days without having to replace the bumper. When I went to pick it up I noticed a scratch on the passenger side of the vehicle, and that the bumper was put on crooked. So I left it there and went into a second rental. The second time I came to pick it up there was a white thumb and finger paint mark on my driver's side door handle that would not come off, the scratch on the side had become bigger and the bumper had a SCREW that was coming out of it, again still crooked. Also when they "hand washed" our car they left buffing scratch marks EVERYWHERE on the trunk and bumper. On our third time picking up the car there were still buff scratches that went into the paint, but we took it and called Allstate. After we left we noticed the lock mechanism on the inside of the driver's door was broken. When we took it to Ed Morse Collision Center they told us the mechanic BROKE some rods inside the door panel and tried to cover it up. Ed morse corrected all if their mistakes in 4 days, as opposed to Al Packard that took three weeks. DO NOT GO TO THEM IF YOU VALUE YOUR VEHICLE! More
by castanedan08
Employees Worked With
Melanie Allstate Adjuster
Helpful February 24, 2004
Took them 14 days to make a repair. Horrible. Litigation pending as they tried to fraudulently claim a warranty repair was caused be a "virus"...<br><br>We've bought 3 new corp cars this year and Litigation pending as they tried to fraudulently claim a warranty repair was caused be a "virus"...<br><br>We've bought 3 new corp cars this year and NON of them were Fords thanks to our experience with this Shiester of a dealership More
by AmeriClicks
Employees Worked With
Svc Manager
