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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
6,454 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,454 Reviews of Al Hendrickson Toyota - Service Center
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August 14, 2023
They are very nice and prompt at the services, they don’t push but the will let you know what is need it to take care of push but the will let you know what is need it to take care of More
by CARMENHINES7
Verified Customer
August 14, 2023
Great service, customer service on the dot, fast and efficient thanks very please we service efficient thanks very please we service More
by nenitamg13
Employees Worked With
August 14, 2023
My Tech's name is CJay. He was excellent. I'm pleased with his service! He was excellent. I'm pleased with his service! More
by Jtennie
Employees Worked With
August 14, 2023
I had an emergency come up with my car and needed to have my car towed to this dealer. I left my car overnight and then representative Jarrett called me the next morning to speak with me to discuss what was my car towed to this dealer. I left my car overnight and then representative Jarrett called me the next morning to speak with me to discuss what was wrong and what needed to be fixed. He was extremely professional, friendly, and reassuring that he could help me with the issue. When my car was ready to be picked up, Jarrett was so kind and understanding, and he made a stressful situation better with his professional knowledge and personal authenticity throughout the process. I am so thankful I got connected with Jarrett and this dealership, they were perfect to help me in my time of need. More
by Lily
Employees Worked With
August 14, 2023
The intake service personnel are extremely knowledgeable and pleasant. Some of the technicians are not up to par especially when repairing brakes. and pleasant. Some of the technicians are not up to par especially when repairing brakes. More
by GLEEISME52
August 13, 2023
The issue was with mirrors, mirrors did not adjust when in reverse moving backwards. ECU was replaced, but then remote and mobile app stopped to work. I brought my truck back to service, they fixed remote, in reverse moving backwards. ECU was replaced, but then remote and mobile app stopped to work. I brought my truck back to service, they fixed remote, but mirrors are not working again. I have to bring it back again. Every time I come to the dealership it costs me $15 for uber ride. Now it is going to be at least $45 instead of $15. This dealership wastes lots of my time and also costs me money. Also, after the last service about a month ago I noticed that steering wheel significantly shakes at a speed of $65mph and the truck is pulling to the right. I reported this issue to the service center and replied "we did not find anything". So, they made it worse and now I have to spent my time and efforts to convince them to fix what they broke. Summary of my experience: they do not fix at first attempt, they break something else, they do not admit. More
by dm
Employees Worked With
August 13, 2023
I will never go for service and to buy anything. The customer service is the worst. The customer service is the worst. More
by shoren2007
August 12, 2023
Jarrett is the best! He cares and takes his time to explain. Give him a try He cares and takes his time to explain. Give him a try More
by JEFFREY.NEWMAN
August 12, 2023
They are the best I have ever dealt with. Wouldn’t go anywhere else. Using them for years. Wouldn’t go anywhere else. Using them for years. More
by FLORRIE.GERBER
Employees Worked With
