Al Hendrickson Toyota - Service Center

Since purchasing my used car, there have been several issues needing to be fixed. Some concerns have been addressed while others I’ve been waiting for a response back for weeks after apparent claims have issues needing to be fixed. Some concerns have been addressed while others I’ve been waiting for a response back for weeks after apparent claims have been submitted. Sent videos of AC slowly breaking after already being the vehicle in for AC issues, told the guy to not turn my car off so they could see that the AC wasn’t working but they turned it off and ac started working again. Was told that it must’ve been a glitch while I’m still dealing with the issues as it slowly worsens over time with some days it’s working fine and others not working at all. Poor communication and poor scheduling to say the least. More

very fast by far the most effective and informative staff is there from all the toyotas i been is there from all the toyotas i been More

Fast service, no problems. Z z z z z z z z z z z z Z z z z z z z z z z z z More

Service was quick, advisor was attentive and provided updates while the service was taking place. updates while the service was taking place. More

Faster service and good customer service. Didn't take me long to do the service. Setting up appointment was also very easy. Didn't take me long to do the service. Setting up appointment was also very easy. More

Just wanted to say thank you to Mr. Jarrett for being so personable and having such great customer service. His presence at AL Hendricks Toyota makes you feel like you’re coming home f Jarrett for being so personable and having such great customer service. His presence at AL Hendricks Toyota makes you feel like you’re coming home for a visit, instead of just car service. Thank you so much again. April Shaw More

Quiero agradecerles por el excelente servicio que tienen muchas gracias y que Dios los bendiga mucho siempre muchas gracias y que Dios los bendiga mucho siempre More

Always feel I'm in in good hands with my agent Jarret. He is courteos, friendly and takes excellent care of his customers. Makes sure to inform you of repairs needed without putting pressure on you! Tru He is courteos, friendly and takes excellent care of his customers. Makes sure to inform you of repairs needed without putting pressure on you! Trust toyota for servicing my Rav 4. More

SURPRISE CALL… Ok sometimes they are over full and the schedule does not work for everyone and you have to wait a long time, but there is the option to come back later and catch a ride with them… I receiv schedule does not work for everyone and you have to wait a long time, but there is the option to come back later and catch a ride with them… I received a call today from the service center, my chair been giving some problems and I needed to be fixed… 3 times now they try to fix it for me at the shop, but unfortunately keeps on opening again…. Well, the call, the technician Isai Lopez and manager ordered the missing part for me and surprised me with a phone call today to have the chair permanently fixed…. YAY… I feel appreciated… I did not have to ask, beg, none of that… they just did… Thank you guys, your surprise did not go unnoticed… thank you Al Hendrickson, thank you Isai Lopez, see you Saturday for the install and fix, I guess I’ll get to meet you then…. Super duper happy, More

Very nice and professional Good Service Response to the service Nice Happy Attention to hear what we need service Nice Happy Attention to hear what we need More