Al Hendrickson Toyota - Service Center

Unusually Fast Service I had an appointment for an oil change in the late afternoon. I decided to wait instead of leaving. The lounge area was clean and coffee and snacks we I had an appointment for an oil change in the late afternoon. I decided to wait instead of leaving. The lounge area was clean and coffee and snacks were available. Even though it was busy, I still only waited about 40 minutes in total. I thought that was exceptional considering I booked the appointment at the last minute for the same day. More

Great Company I am very happy with the service I received when I brought my car in for my 5000 mile maintenance, it was fast and everybody is so polite and nice the I am very happy with the service I received when I brought my car in for my 5000 mile maintenance, it was fast and everybody is so polite and nice they go out of their way to help you, as we were sitting there the GM and a VP came in to see if we were being taken care of and wished us all Happy Holidays, this is something you usually do not get in other dealerships. I would recommend this dealer to everybody and have done so already. More

Hybrid battery change. The service on my car was fine. I was offered an oil change and told the cost. I approved it being done but it wasn't done. Everything else was fine. The service on my car was fine. I was offered an oil change and told the cost. I approved it being done but it wasn't done. Everything else was fine. More

service Awesome service advisor (jarette). Very knowledgeable and friendly. This guy went above and beyond with respect to his job. All customer demands were Awesome service advisor (jarette). Very knowledgeable and friendly. This guy went above and beyond with respect to his job. All customer demands were met with priority and a big smile. Job well done More

Excellent service Customer service was excellent and service was great. Brent did a great job explaining the 10000 service and what was included. He also asked if the Customer service was excellent and service was great. Brent did a great job explaining the 10000 service and what was included. He also asked if there was anything else that needed to be looked at. More

SERVICE VISIT EFFICIENT COURTEOUS SERVICE,VERY HELPFUL EXPLAINING ALL SERVICES AND WILL REQUEST HIM ON NEXT VISIT WOULD RECOMEND MY FRIENDS TO ASK FOR KEN BERGMAN O EFFICIENT COURTEOUS SERVICE,VERY HELPFUL EXPLAINING ALL SERVICES AND WILL REQUEST HIM ON NEXT VISIT WOULD RECOMEND MY FRIENDS TO ASK FOR KEN BERGMAN ON THEIR NEXT VIST More

Excellent! The customer service people are awesome! They are a good customer service but they can't wash my car never because always they are very busy.... The customer service people are awesome! They are a good customer service but they can't wash my car never because always they are very busy.... More

Excellent customer service, flexible with the time schedules to bring your car in for service. You know how much everything will cost before they start servicin customer service, flexible with the time schedules to bring your car in for service. You know how much everything will cost before they start servicing your car. More

Professional, attentive, proactive and thorough! Brent Hyland gave me a warm welcome - displayed genuine concern of my situation, was proactive to offer an immediate resolution to the issue at hand - Brent Hyland gave me a warm welcome - displayed genuine concern of my situation, was proactive to offer an immediate resolution to the issue at hand - resolved the issue in a timely manner which enabled me to attend a previously arranged activity- he is exemplary and an asset to Al Hendrickson Toyota! More

Routine Maintenance Visit I've been a longtime customer and have worked with Chris L. for all my service visits. He tells me what additional service items I need now and what I've been a longtime customer and have worked with Chris L. for all my service visits. He tells me what additional service items I need now and what can wait. He answers all my questions. More