Al Hendrickson Toyota - Service Center

Alternator replacement Brought my 2012 simple alternator replacement change out Truck was issued back to me as complete. The belt was screaming and they knew it when they is Brought my 2012 simple alternator replacement change out Truck was issued back to me as complete. The belt was screaming and they knew it when they issued it back. Took to another mechanic had to pay to get it done right and professionally The new mechanic said it was installed wrong. Won't go back for any future repairs. No problem no worries More

Free ToyotaCare Maintenances Five star service from beginning to end. They always offer hats and teddy bears each time we visit or receive service. Always offering coffee, cookies Five star service from beginning to end. They always offer hats and teddy bears each time we visit or receive service. Always offering coffee, cookies and bagels free. More

Detailing Sucks Don't pay for any detailing service at Al Hendrickson. I spent $115 and a 5 year old could have done a better job. Plus they took apart pieces of th Don't pay for any detailing service at Al Hendrickson. I spent $115 and a 5 year old could have done a better job. Plus they took apart pieces of the backseat floor board and didn't put them back. More

Al Hendrickson provides excellent customer service I gave the rating because I was totally satisfied with the service. I was pleased with the efficiency as I was able to schedule the appointment for th I gave the rating because I was totally satisfied with the service. I was pleased with the efficiency as I was able to schedule the appointment for the same day that I called. More

Peofessional job. Good service Henry Delgado is a very good customer service representative; He is always in a good mood. Also, they have a good service in the waiting area; everit Henry Delgado is a very good customer service representative; He is always in a good mood. Also, they have a good service in the waiting area; everithing is clean and neat. More

Leased my 4th Car Brought my car in for Service. My experience looking at 2018 cars was so terrific, I left with a new car!! The people I worked with were no pushy and Brought my car in for Service. My experience looking at 2018 cars was so terrific, I left with a new car!! The people I worked with were no pushy and truly made every effort to make me feel comfortable!! No stress at all. Amazing!!! More

24 mos service Corolla ME, 12.11.2017 Easy appt made, promptly confirmed, recognized at arrival, friendly welcome, additional service request quickly done at no charge. Car ready earlier t Easy appt made, promptly confirmed, recognized at arrival, friendly welcome, additional service request quickly done at no charge. Car ready earlier than promised. Very efficient job done by Mr. Oscar and technician(s). Will certainly return for next service schedule! Thank you! Has Bakker. More

Dec. 09, 2017 Visit My service writer, Klaus Cobb was courteous, cordial and informative. Was a pleasure being there. He pointed other important service needed on my car. My service writer, Klaus Cobb was courteous, cordial and informative. Was a pleasure being there. He pointed other important service needed on my car. I felt he had my best interest at heart. Will return at my earliest convenience to address these. More

Do not honor coupon discount I received in the mail a coupon for synthetic oil change for $29.99 for a four cylinder car. I went to the dealer and I presented the coupon to the se I received in the mail a coupon for synthetic oil change for $29.99 for a four cylinder car. I went to the dealer and I presented the coupon to the service tech and he said no problem. 1 hour later my car was ready and oh surprise the total amount of the bill was $45.94. I told the cashier that this is wrong because I have a coupon and she tolne that the coupon do not include labor and parts. So the only discount I received was $8 and not what the coupon display. The coupon clearly said $29.99 synthetic oil change and of course you asume that this is the total plus taxes. My recommendation is that next time ask for the total amount at from to avoid "surprises" at the end. More

Toyota care I love Toyota service! Ken was outstanding during my visit. My car was ready before I expected and he was very nice and respectful during our interact I love Toyota service! Ken was outstanding during my visit. My car was ready before I expected and he was very nice and respectful during our interaction. More