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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,264 Reviews

7,264 Reviews of Al Hendrickson Toyota - Service Center

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October 26, 2019

Excellent service from Chris K at Hendrickson. I made an appointment for the Toyota Prius to be serviced . Check in by Chris was very speedy and efficient. Chris is always pleasant, friendly and pr More

by mccu1908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Al Hendrickson Toyota responded

Thank you for servicing your Toyota Prius here at Al Hendrickson Toyota. I'm glad you had a nice stay while you waiting and that Chris provided a great customer service. We look forward to seeing you when your next service is due.

October 25, 2019

mlutipoint inspection and service they did a good work. the price is high, and after all a couple of adjustments were not so good, the bumper for example, was one thing I wanted to fix More

by MAURICIOMOGOLLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2019 -

Al Hendrickson Toyota responded

Five-star service is our goal and I'm sorry that you're not satisfied with your repairs. I'd like to hear more about your concerns to see what I can do to help. Would you please give me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 25, 2019

Summary of experience Marlon Fermin provided great customer service. Highly recommended to get car maintenance. He was very polite, honest and help me understand all the p More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Fermin
Oct 25, 2019 -

Al Hendrickson Toyota responded

Thank you for your review! We are happy to deliver great service here at Al Hendrickson Toyota. Thank you for taking the time to share your feedback!

October 25, 2019

Service Consultant After I drove in , I was told where to park, met with my service consultant who said he'd have my car finished in about an hour. It was ready for me More

by zimmer.rena1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 25, 2019 -

Al Hendrickson Toyota responded

Rena - It's great to hear that your repairs were completed in the estimated time and that you could get back on the roads quickly. Thank you for coming to Al Hendrickson Toyota!

October 25, 2019

Scheduled Oil change Awesome service and an Awesome advisor who checked me in and kept me up to speed with my vehicle! Will definitely be returning. Thanks Jarrett!!! More

by ELDER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Al Hendrickson Toyota responded

Thank you for coming to Al Hendrickson Toyota for your oil change! We appreciate the opportunity to keep your vehicle in good working order and will be here when you need us again in the future.

October 25, 2019

Great job Jerry, thank you Jerry helped me out and they did a great job. I was able to get checked in quickly and a ride back to work until they finished. Great service overall, More

by TIM1088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Al Hendrickson Toyota responded

Hi Tim - It was our privilege to assist you! Thank you so much for the feedback about our service and for mentioning Jerry. We look forward to serving you next time at Al Hendrickson Toyota.

October 24, 2019

Great Customer Service I absolutely love going to get my car serviced due to the peace of mind and quickness, they wait isn't terrible at all, and my service Adviser JARRETT More

by ASHLEY_MEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake T
Oct 24, 2019 -

Al Hendrickson Toyota responded

Ashley, we love your 10-star review! We're delighted to receive your positive feedback about Jarrett and our service here at Al Hendrickson Toyota. Thank you for choosing to service your vehicle with us - we're grateful for your business.

October 24, 2019

in & out one & half hours excellent service on second visit, can't say the same for the first visit. Part had to be ordered after waiting over an hour. Not satisfied with exp More

by ROBJAKMAN
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 29, 2019 -

Al Hendrickson Toyota responded

Thank you for your 5-star review. I apologize for the challenges of your first visit - good service is very important to us and we will use your experience as an opportunity to learn and improve. If you would like to discuss further please call me at (954) 972-1100. Thank you, Gary Cann - Vice President Parts and Service.

October 23, 2019

Klaus and Team were exceptional Klaus and his service were exceptional. They provided my car great service... He is a great service advisor and he handled my car with total professi More

by JULIET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
klaus cobb
Oct 23, 2019 -

Al Hendrickson Toyota responded

Hi Juliet - We are glad to call you an Al Hendrickson Toyota customer! Thank you for the many compliments of Klaus. We look forward to assisting with all your future auto service needs.

October 23, 2019

Great Service I always go to Al Hendrickson to get my 4Runner serviced. Chris K always takes great care of me and tells me exactly what is necessary for my vehicle More

by JustinS.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Al Hendrickson Toyota responded

Hi Justin - It's wonderful to hear that you can trust Chris and our team to keep your 4Runner running smoothly! Thank you so much for sharing your feedback. We look forward to serving you for years to come.

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