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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,264 Reviews

7,264 Reviews of Al Hendrickson Toyota - Service Center

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October 29, 2019

Great Thank you it was fast and easy. Always good to see the employees treat everyone well especially Henry. Thanks you for treat me and vehicle correctly. More

by ROBJHRDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Al Hendrickson Toyota responded

It's wonderful to hear that you received the service you deserve at Al Hendrickson Toyota! Thank you so much for trusting us with your vehicle and supporting us with a five-star review.

October 29, 2019

The man Himself. I was greeted by Al Hendrickson himself and greatly enjoyed his history lesson on Hendrickson Toyota...service was Quick and everyone was friendly...T More

by vktr201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert kopp
Oct 29, 2019 -

Al Hendrickson Toyota responded

It was our pleasure to assist you! Thank you so much for coming to Al Hendrickson Toyota for your auto service needs.

October 29, 2019

Oscar was amazing! Thank you for helping me so quickly and diligently. Oscar was wonderful and attentive. I was in and out in no time in record time! Thank you! More

by MEDINA7515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Oct 29, 2019 -

Al Hendrickson Toyota responded

We love to hear that Oscar helped your service visit go smoothly and quickly. Thank you so much for sharing your experience!

October 29, 2019

Fast great service My device advisor was ready for me even before the scheduled appointment, very friendly and knowledgeable. Service itself took less time than expected More

by GALI.PINCHAS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar in service. Dino in finance.
Oct 29, 2019 -

Al Hendrickson Toyota responded

Perfect! Thank you so much for coming to Al Hendrickson Toyota for your auto service needs and sharing your feedback.

October 29, 2019

Service Dept. The Service Dept. At this location is friendly and they are very professional. My wife and I have purchased vehicles from your location and always loo More

by carchajoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
Oct 29, 2019 -

Al Hendrickson Toyota responded

Thank you so much for your continued support! We love to hear that you've had positive experiences with both our Service and Sales team. Safe driving to you and your wife! - Al Hendrickson Toyota team

October 29, 2019

Length of service Made my appointment early, and was still there for 2 hours for a simple oil change. In my opinion, way too long. Need better scheduling More

by JRANSDELL14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 29, 2019 -

Al Hendrickson Toyota responded

I'd like to apologize for the delay during your recent visit with us. I'm going to discuss this feedback with my team so we can take steps to improve. If there is anything further you would like to share, please give me a call. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

October 28, 2019

Honest and straightforward I have been using this service for the last 4 years. Great service from Klaus! Honest and straightforward to help and give you suggestions. I wish More

by OENGELSDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Oct 28, 2019 -

Al Hendrickson Toyota responded

Thank you for the review and thank you for trusting us with your service! We look forward to working with you again soon at Al Hendrickson Toyota.

October 28, 2019

Replace a tire Terrible service!!! It took 2.5 hours to replace a tire, and your service workers left the spare tire in my truck bed. Your worker then climbed back More

by sullivan.travis13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Invoice Number 354137
Nov 13, 2019 -

Al Hendrickson Toyota responded

Travis - We pride ourselves on the work we provide our guests and I'm very disappointed to read about your experience. This isn't at all what we want for our guests and I'm sorry that we let you down. I would really hate to lose your business over this and will reach out shortly to apologize directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 27, 2019

Service Person, Chris Perfect. Chris is a gentleman and so are the valet people. No waiting to be serviced and no long wait once they take the car. More

by JRROSE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Al Hendrickson Toyota responded

Thank you for your five stars! We love to hear that you can depend on the Al Hendrickson Toyota for excellent service. Hope to see you next time!

October 26, 2019

Good service Less waiting time and better organized Chris Leporte very kind tech and thorough Used my coupons to give me the best price Waiting area comfortabl More

by pattyfoxtrot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Al Hendrickson Toyota responded

We appreciate your business and kind review! The team at Al Hendrickson Toyota looks forward to seeing you again soon.

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