Al Hendrickson Toyota - Service Center

Awesome I purchased my bmw here 9 mths who anything I needed they were there to do without charging me a penny more. Everyone is awesome. I purchased my bmw here 9 mths who anything I needed they were there to do without charging me a penny more. Everyone is awesome. More

The experience was fine I went to the dealer just because i know i am in good hands and they always take care of me and my family that's one of the most important thing I went to the dealer just because i know i am in good hands and they always take care of me and my family that's one of the most important thing More

Excelente Oscar fue muy amable y muy cordial. El servicio fue muy rápido y completo. Quiero mi Toyota y estoy feliz con el servicio. El apellido de Oscar no lo Oscar fue muy amable y muy cordial. El servicio fue muy rápido y completo. Quiero mi Toyota y estoy feliz con el servicio. El apellido de Oscar no lo recuerdo More

Maintenance My recent visit was great, the wait to be seen, have the vehicle serviced, wasn't long.... Hopefully,my next trip will be the same... My recent visit was great, the wait to be seen, have the vehicle serviced, wasn't long.... Hopefully,my next trip will be the same... More

I got a good hose job with their bait and switch coupon. My 99 dollar brake pads went to over 250 dollars. New wipers and clean the throttle body. Another 100 bucks. The screws on the throttle body weren't My 99 dollar brake pads went to over 250 dollars. New wipers and clean the throttle body. Another 100 bucks. The screws on the throttle body weren't even touched. Of course they always call you when they have your car hostage. I have a Avolon with 34k miles thought I could get a oil change. .tires rotated and brake pads done for 2 hundred dollars. I got a good hosing from Ken for 440 bucks. And when I asked him if they at least wash the car. He said by request only. More

Set customers expectations Brakes are squeaking. I wanted to know how much life if any were left on them. Truck parked in parking lot and when I came out of waiting room after 1 Brakes are squeaking. I wanted to know how much life if any were left on them. Truck parked in parking lot and when I came out of waiting room after 1.5 hours truck was still parked in lot. Chris got a service manger to take care of my truck. I thought truck was going into garage but instead it was taken for a test drive that I never authorized. I already know the brakes make noise when using them. I want to know the status of the brakes, how much life is left on them if any. Service manage said that they were really busy, At that point I told him well Chris should have told me when He was checking me in. And his comment to the service manger that was impatient was uncalled for. I had waited 1.5 hours. He is on the clock and I am not. Was not a comment to make about a customer in front of a customer. More

Efficient well organized Very organized service department easy to schedule appointment friendly and courteous personnel very professional operation service area was clean an Very organized service department easy to schedule appointment friendly and courteous personnel very professional operation service area was clean and offed refreshments and beverages while waiting More

Worst service ever! I leave my car for a airbag repair and An oil change at 11 am on Saturday the call me back at 5:30pm I ask to connect a disconnected dog light they do I leave my car for a airbag repair and An oil change at 11 am on Saturday the call me back at 5:30pm I ask to connect a disconnected dog light they don’t do it! I loose my entire day!!! More

My new battery Mr Jarrett Elder Sr was a great help! My battery died and I have only had the car 1 year and he took good care of me and I got a brand new battery and Mr Jarrett Elder Sr was a great help! My battery died and I have only had the car 1 year and he took good care of me and I got a brand new battery and he did it within an hour and I did not even have an appointment More

Awesome Very professional and feel like home and service always an A+ with Shedrick .Always advice what needs to happen in your car and always make sure you a Very professional and feel like home and service always an A+ with Shedrick .Always advice what needs to happen in your car and always make sure you are comfortable, More