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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,014 Reviews

7,014 Reviews of Al Hendrickson Toyota - Service Center

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August 16, 2019

First service due on car Jarrett told me don't worry I got you, and he did. I was in and out in less than 45 minutes. Awesome experience. Friendly, knowledge, just took my More

by Peewee430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Al Hendrickson Toyota responded

For you to say "Best experience ever" makes our day! We are so happy that Jarrett earned your five stars. Thank you for choosing Al Hendrickson Toyota!

August 16, 2019

Awesome Customer Service Anthony was my service advisor. He explained the work and the cost; always friendly even when I wasn't thrilled with the amount. If I could give him More

by dicuadrado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 19, 2019 -

Al Hendrickson Toyota responded

It was our pleasure to assist you! We are so happy to hear that your AC is working and that you can stay comfortable this summer. Thank you very much for stopping by to leave us a review!

August 15, 2019

Highly recommend Toyota service center . Marlon was my service representative this time and he was a delight to work with. He is very courteous polite and answered any questions that I may More

by colleenmoriarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon Feman, Shedrick Anderson
Aug 15, 2019 -

Al Hendrickson Toyota responded

We are honored to earn your recommendation, Colleen! Thank you for the many kind words about Marlon. We look forward to your next visit with us at Al Hendrickson Toyota.

August 15, 2019

Great service....very fast service...great CSR....all went well and was food with this service call...I have come for 14 years..and always good More

by ADAMPRESSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Al Hendrickson Toyota responded

Thank you for your 5-star review of Al Hendrickson Toyota! It's wonderful to read your positive feedback about your recent service appointment and we certainly appreciate your loyalty to our dealership over these past 14 years. Have a great day and see you next time!

August 15, 2019

The best customer service Thank you for your service it was perfect and on time. Henry was patient and take care of all my car needed. If you need a bilingual service (Spanish- More

by LEIDYJ_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Al Hendrickson Toyota responded

We are grateful for your positive feedback of Al Hendrickson Toyota, thanks so much! It's great to read Henry provided great customer service to you and we look forward to seeing you again soon. Have a great day!

August 15, 2019

Quick and friendly service Took my car in for maintenance. Was in and out in less than an hour. Friendly and professional customer service. Car feels great. Thanks so much! More

by pparker_221b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Aug 15, 2019 -

Al Hendrickson Toyota responded

This is exactly what we love to read! Thanks so much for trusting us with your vehicle. We look forward to serving you next time at Al Hendrickson Toyota.

August 15, 2019

Tire pressure light, door to gas tank, and windshield wiper I had three issues with my new Toyota. I bought it in January 2019. My tire pressure light kept coming on even after getting air in the tire several t More

by roseboyd777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Fermin
Aug 16, 2019 -

Al Hendrickson Toyota responded

Rose - I'm sorry to hear about the issues with your vehicle but am glad that you received friendly service from our team. We strive to deliver five-star care to our guests and if you have any further questions or if there is anything I can do to improve your experience, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 15, 2019

Very satisfied My Service Agent is always very attentive,and a good listener especially when I have very little knowledge regarding the mechanics of my vehicle. Ver More

by glotres15
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Aug 15, 2019 -

Al Hendrickson Toyota responded

It makes our day to hear that you've received consistently excellent service from the Al Hendrickson Toyota team! Thank you so much for the kind words and for your continued support.

August 15, 2019

Impressive Professionals that are knowlegeable, courteous,friendly, and take the time to briefly chat and establish a connection which always brings a customer b More

by West Point Military Academy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Al Hendrickson Toyota responded

"Knowlegeable, courteous, friendly" - three words we love to see! Thank you so much for supporting us with an excellent review. We look forward to serving you next time at Al Hendrickson Toyota.

August 15, 2019

Kudos to Jarrett Elder Sr I’ve been coming to do service to my car for a while and the one of the things why I keep going back is the great customer service that Jarrett gives, More

by DANAGUIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Al Hendrickson Toyota responded

We are so happy to hear that you can depend on Jarrett to deliver five-star service, every time! Thank you for being part of the Al Hendrickson Toyota family. We look forward to our continued relationship.

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