Al Hendrickson Toyota - Service Center

Good Service At my age 86 young years I could not find my way out of parking lot. Yes I was told to follow exit signs (very small etc) but for some reason could no At my age 86 young years I could not find my way out of parking lot. Yes I was told to follow exit signs (very small etc) but for some reason could not get to Sample road. I'm sure it is me, not the company. I'm also sure there must be a easier way to leave the parking lot for first timers. Even after asking two people for directions I had a problem. I finally got to entrance from Sample only to find out it is a one way in. Hopefully on my next visit I won't have this problem. Thankfully the service was good and I am well please with the service and car. More

Awful experience I brought my 2011 4Runner which only has 85000 miles for service . They claim to have fixed the issue and charged me $2,300.00. I picked up my vehicle I brought my 2011 4Runner which only has 85000 miles for service . They claim to have fixed the issue and charged me $2,300.00. I picked up my vehicle and drove it less than 70 miles and it had the same issue. I brought it back and they said that it will cost me another 1,000.00 to fix. The service manager had no sympathy and said “sorry there’s nothing we can do, you got to pay the additional amount if you want to get your vehicle fixed. They didn’t fix nothing. Al henderickson toyota are a bunch of ripoffs. Don’t go there!! More

Happy I am always happy with the service of Mr Elder. In addition, the people driving me home and back were friendly and personable. The gentleman who paire I am always happy with the service of Mr Elder. In addition, the people driving me home and back were friendly and personable. The gentleman who paired my phone was fun, too. My car is driving well. I still need more new tires, so I look forward to coming back every payday for the next three months! More

excelent service The young man gave me first-class attention and was very kind, and I would highly recommend, at all times he kept me informed of what had to be done a The young man gave me first-class attention and was very kind, and I would highly recommend, at all times he kept me informed of what had to be done and after what was done More

Shedrick took great care of me! Shedrick is my service rep. He makes sure that I am greeted and gets what services my car needs done in a very timely and efficient manner. Shedrick is my service rep. He makes sure that I am greeted and gets what services my car needs done in a very timely and efficient manner. More

Service Consultant Excellence I arrived on a Thursday morning and thankfully it was early enough that it wasn't really busy & backed up at the service center yet. Robert Kopp, my I arrived on a Thursday morning and thankfully it was early enough that it wasn't really busy & backed up at the service center yet. Robert Kopp, my service consultant, took care of my situation immediately. He also gave me a realistic quote as far as the time it would take to fix my problem. This was important because I had to take time out of work in order to get my car serviced immediately and I needed to let my boss know when I would be into work. Mr. Kopp delivered my car in working condition in a timely manner as he promised. That to me is great customer service! Mr. Kopp is an asset to your customer service team! More

Transmission seal replacement These guys ALWAYS TAKE CARE OF ME!! The service team and Big D in finance are the only reason I have bought 4 cars myself and my kids have each bought These guys ALWAYS TAKE CARE OF ME!! The service team and Big D in finance are the only reason I have bought 4 cars myself and my kids have each bought 2 from al hendrickson. Won't ever go anywhere else in so fl!! Norman is a fellow DISNERD and THE MAN!! And fred!! These guys rock! Met Anthony this time and he took good care of us. They never fail me. Not a 5 bc of an issue with on site enterprise!! Enterprise contract might need adjustment!! Just saying. :-) More

Great Service! I took my car in for service and the staff was wonderful. they were also very friendly and attentive. Thank you everyone for great job you do. I took my car in for service and the staff was wonderful. they were also very friendly and attentive. Thank you everyone for great job you do. More

Great people make them the best dealership! I have no complaints and I only have good things to say, specially about Robert Kopp, that goes beyond and ALWAYS make sure their services are 100% do I have no complaints and I only have good things to say, specially about Robert Kopp, that goes beyond and ALWAYS make sure their services are 100% done and that we are satisfied. More

Excellent service! Anthony, the service advisor was outstanding. I took a gamble and showed up for an oil change without an appointment. My car was taken in immediately Anthony, the service advisor was outstanding. I took a gamble and showed up for an oil change without an appointment. My car was taken in immediately and the service was fast and efficient and was completed more quickly than the time promised. More