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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,260 Reviews

7,260 Reviews of Al Hendrickson Toyota - Service Center

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November 12, 2019

Prompt service It was a busy and they were still able to get me out within a few hours. Chris was very kind and even offered his condolences as I mentioned I was hea More

by mziverson88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Al Hendrickson Toyota responded

We are very glad that Chris and our team were able to assist with your service needs in a timely manner. Thank you for trusting us with your business and sharing your story!

November 10, 2019

Service staff Most service reps are good however avoid couple of bad ones. The worst service advisor is a guy with black hat. His name is Jarret I believe. He is More

by nadeemu14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Al Hendrickson Toyota responded

I'm concerned to see this feedback as we want our guests to receive five-star service, every time. I'd like to address these issues but will need further information to do so. If you're willing to share the details of your experience, I hope you consider giving me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 09, 2019

Outstanding SERVICE! Each time I go Oscar is so professional and Awesome l. I also would like to give a shout out to Craig and Andre. I was thinking of trading in my car More

by DITRAVELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I disnt see Craig name on the list and also Oscar in service., Fred Mohi, Andre Caldero
Nov 11, 2019 -

Al Hendrickson Toyota responded

It makes us smile to hear that you can turn to the Al Hendrickson Toyota team for all your auto service needs and know you'll be well taken care of. Thank you for writing us a review and mentioning Oscar, Craig, and Andre. We are grateful for your loyal business!

November 09, 2019

Very Helpful Everyone was very helpful. they took they time to help me. As soon as i parked.They came up to me and direct me to who i need to speak to. More

by MARIA_ALEJANDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Al Hendrickson Toyota responded

Thank you so much, Maria! If any future issues should arise, the Al Hendrickson Toyota team will be here to help.

November 09, 2019

Fast and courteous service Oscar was very attentive while I described my service needs. The service itself was done quickly. The waiting area was clean and offered coffee and pa More

by CJHOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
Nov 11, 2019 -

Al Hendrickson Toyota responded

Thank you for the positive feedback about our service and facilities! Reviews like this one make our day. Hope to see you soon!

November 09, 2019

Robert Kopp is great! Robert is my go to guy and always very friendly and helpful. Brought both my car and wifes car in yesterday and he took great care of both. Only two More

by JOEBURICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kopp
Nov 11, 2019 -

Al Hendrickson Toyota responded

Hi Joe - We are grateful to have you as a longtime customer and love that you can depend on Robert to take care of your and your wife's vehicles. Thank you for sharing this feedback as it will help us provide the best service to our guests! Hope to see you next time at Al Hendrickson Toyota.

November 08, 2019

New tires I was very satisfied with the service I received.! Klaus Cobb and was very professional, knowledgeable and very efficient . I will be returning for f More

by Ellspry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Nov 11, 2019 -

Al Hendrickson Toyota responded

We're happy you had a great experience working with Klaus! Thank you for the review and we look forward to working with you again at Al Hendrickson Toyota.

November 07, 2019

Great friendly service you can trust My appointment was on time and the work was done at the time it was promised. The good service and timely appointment are important to me. I can count More

by SURFSUSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kopp
Nov 08, 2019 -

Al Hendrickson Toyota responded

It makes our day to hear that you can depend on our team for five-star, timely service! Thank you for coming to Al Hendrickson Toyota for all your auto parts and service needs.

November 07, 2019

6 mths service of my RAV4 I was comfortable accommodated while waiting for my vehicle to be serviced.Everyone was very friendly and attentive .I will definitely recommend AL He More

by dilip51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Al Hendrickson Toyota responded

It's great to hear that you received friendly service from the Al Hendrickson Toyota team and were able to relax comfortably while your vehicle was in for repairs. Thank you so much for recommending our services to your friends!

November 07, 2019

Lease car, 2019 10,000K follow up. Appreciated that I got there by 7:30am and out by 9:00am, as explained. Like the truck after almost 1 year, all good to continue with Al!! More

by THOMASCOVIELLO2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name, but he told me the time I can expect the vehicle finished, Bingo.
Nov 07, 2019 -

Al Hendrickson Toyota responded

It's great to hear that you're still enjoying your truck, Thomas! We're also glad that your recent service visit was completed in a timely manner. Thank you from the entire team at Al Hendrickson Toyota.

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