Al Hendrickson Toyota - Service Center

Great service. Always ! I have no complain. I am Always very satisfy with the service ! And Chris K. Adds to it ... very attentive. Keeping me informed what it’s going on w I have no complain. I am Always very satisfy with the service ! And Chris K. Adds to it ... very attentive. Keeping me informed what it’s going on with my car ! More

Not giving me the peace of mind Had to come back to fix problems that supposed be solved. Replaced new battery (according to their reccomandation, the battery was still functional) a Had to come back to fix problems that supposed be solved. Replaced new battery (according to their reccomandation, the battery was still functional) and then the day after I had to use jumpers to start my car and visit them again, they said deffective battery (couldn’t they check before I left in the first time??) Another case, I had a service, came back the day after due to noice in the wheels, so they found another part that need to be replaced with sever malfunction, just the day after!! Hey it’s Toyota Siena 2016, relatively new car.. I would expect them to fix the car and not making me coming back the day after to re-fix it... and not putting me and my family in risk (bad wheel part that had to be replaced just the day after!!) I don’t get my peace of mind expected from dealership !! I have used their service for the last year and a half, probably will stop using them. More

Service not done I have called this dealership several times and left messages to make an appointment to have the body work that I was told to call to schedule and no I have called this dealership several times and left messages to make an appointment to have the body work that I was told to call to schedule and no one returns my calls. This is very bad customer service More

Fast service The service was excellent and very fast. The staff was very well mannered & friendly. I would definitely recommend this dealer to a friend. The waitin The service was excellent and very fast. The staff was very well mannered & friendly. I would definitely recommend this dealer to a friend. The waiting area was very clean. We had complementary coffee & other things to eat. More

excellent service Chris Laporte always takes good care of my car and me as a customer. I never have to wait and he lets me know when it is ready Chris Laporte always takes good care of my car and me as a customer. I never have to wait and he lets me know when it is ready More

Excellent attention No matter the reason for the visit to the dealer, I have always found very friendly and willing people to help. I have always received the best guidan No matter the reason for the visit to the dealer, I have always found very friendly and willing people to help. I have always received the best guidance to do the service of my SUV. More

Amazing The service is amazing. Everyone there is really customer focused and they go above and beyond to exceed expectations. I couldn’t ask for a better exp The service is amazing. Everyone there is really customer focused and they go above and beyond to exceed expectations. I couldn’t ask for a better experience. More

Great Friendly Pleasant Service Ken Bergmann was my service consultant and met me as I exited my vehicle. Great personality, very knowledgable, and welcoming. He took great care of m Ken Bergmann was my service consultant and met me as I exited my vehicle. Great personality, very knowledgable, and welcoming. He took great care of me and my toyota. I will be returning because of him. More

Great Service! Great customer service and always making sure I knew everything that was being done to my vehicle! They answered all of my questions. Thanks Norman! Great customer service and always making sure I knew everything that was being done to my vehicle! They answered all of my questions. Thanks Norman! More

GREAT SERVICE DEPARTMENT👍👍👍 Well let me start off by saying that Jarrett Elder is the reason my husband and I continue to come here he is very professional and always courteous h Well let me start off by saying that Jarrett Elder is the reason my husband and I continue to come here he is very professional and always courteous he displays REAL CUSTOMER SERVICE SKILLS and we are always out in a timely manner 👍 GREAT JOB to all of the SERVICE DEPARTMENT TEAM......... AWESOME TEAM WORK 🏆 #greatservicemanagment More