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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,015 Reviews

7,015 Reviews of Al Hendrickson Toyota - Service Center

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August 24, 2019

Regular Maintenance vist Grateful for the service and price. Right now regular maintenance is included in my financing. And I hope this continues. I am used to getting ripped More

by SASHAMIZROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Al Hendrickson Toyota responded

Thanks for taking your time to leave Jarrett & Al Hendrickson Toyota a great review! Sorry for the minimum word requirement, but we sure are happy to see the 5 stars!

August 24, 2019

Had my windows tinted Sales person was rough at first but ended up taking care of me well. Bagels were available but there was an empty ream cheese container. More

by karengross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Al Hendrickson Toyota responded

I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to learn how we can improve. If you're interested, would you please reach out at your convenience? Thank you, Joseph Callejo - Executive Sales Director - (954) 972-1100

August 23, 2019

Feedback after purchasing and installing tires. Mr Chrisnord Charles was very nice. He was patient and helpful in choosing new tires. I confirm that I am not associated with any dealership and/or More

by KESNERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Chrisnord Charles.
Aug 23, 2019 -

Al Hendrickson Toyota responded

Thank you for your support! We are so happy to hear that you had a five-star visit with our Service Team. We are grateful to have you as an Al Hendrickson Toyota customer.

August 23, 2019

First impression Once cashier receives payment, keys should be given valet instead of customer. Service advisor should not have customer waiting for rental car when th More

by latashad_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Al Hendrickson Toyota responded

I am sorry to see this low-rating as we strive to provide great customer service to all of our guests. I will share your feedback with our team to review so that we can improve in the future. Please feel free to give me a call with anything else you would like to discuss. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 23, 2019

Service Just went for maintenance service and it was quick, and well done. I have been coming for the last 20 + years. Daniella Larranaga was awesome! Son More

by PSYNIEVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella Larranaga
Aug 23, 2019 -

Al Hendrickson Toyota responded

Thank you for your 5-star review of Al Hendrickson Toyota! It's great to read your positive feedback about your recent service appointment. We also appreciate your loyalty to our dealership and hope to see you again soon! Have a great day!

August 23, 2019

Strange noise from the steering column Noise dealt with professionally. Diagnosed and reapired. Also transportation provided back to our home and then again back to dealership when job d More

by SGALE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERNIE SIMS
Aug 26, 2019 -

Al Hendrickson Toyota responded

Thank you for your review of Al Hendrickson Toyota! It's wonderful we could fix your car's noise quickly and provide you great customer service, too. That is our goal! Thank you for your support and we hope to see you again soon.

August 23, 2019

"Service" Went for maintenance service and it was quick .and well done great experience, awesome customer service skills would recommend my family and friend More

by DEBRALYNNCORBITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Al Hendrickson Toyota responded

Thank you, Mr. Elder, for reviewing Al Hendrickson Toyota! We are so pleased you had a great service appointment and that we got you back on the road in a timely manner. Hope to see you again soon and have a great day!

August 22, 2019

Jarrett is the Best Jarrett in service is always kind , Friendly , greets everyone with a hello , how are you doing and a Smile. He always remembers a customer. Truly mak More

by TTP046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Al Hendrickson Toyota responded

Thank you for your 5-star review of Al Hendrickson Toyota! It's wonderful to read your kind words about Jarrett on our team and how we demonstrated great customer service to you while you were our guest. That is very important to us! We would love to work with you again and hope you have a great day!

August 22, 2019

Excellent service. The service was fast and easy. The employees were friendly and helpful. Everything went smoothly and my car was serviced very quick and was treated wi More

by mathew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tuck
Aug 22, 2019 -

Al Hendrickson Toyota responded

Thanks for the great review, Mathew! It's our goal at Al Hendrickson Toyota to deliver excellent customer service and we are happy to know this was shown to you during your recent service appointment. Thank you for your business and we would love to work with you again soon!

August 22, 2019

Amazing!!! I love taking my car in for service. Norman is the man. He is always so happy & positive. Klaus is amazing as well. Very accommodating! More

by TMIKECO33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
Aug 22, 2019 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota with your business! We appreciate your review and your compliments about Norman and Klaus on our team. Thank you for your business and hope you have a great day!

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