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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
6,451 Reviews
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6,451 Reviews of Al Hendrickson Toyota - Service Center
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March 23, 2006
Sales experience was OK except the sales manager kapt coming up with additional charges after the sale price was agreed on. I have a problem with a service department that recommends, as necessary for coming up with additional charges after the sale price was agreed on. I have a problem with a service department that recommends, as necessary for the health of your car, a proceedure called air induction cleaning; cost approximatly $100. The service department says it is necessary on an annual basis while nowhere in the Toyota documentation is it even discussed. I requested a copy of the corporate directive, from the Al Hendrickson customer relations person, which indicated that this proceedure was required and now several months later have received nothing. More
by shamrox
