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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,452 Reviews

6,452 Reviews of Al Hendrickson Toyota - Service Center

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December 22, 2014

Service Department Rip Off I took my wheelchair accessible Toyota Sienna van in because the A/C wasn't working. They quoted me $3700.00 and wanted to keep my van until the part More

by shellaing
Price
Recommend Dealer
No
Employees Worked With
Oscar
March 28, 2013

Everyone was very friendly and efficient. It was a pleasure to take my care there for service. From the first phone call to when I picked up my car everything went smoothly. More

by donjudybell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson G.
March 24, 2012

I went in for an oil change which took nearly 2 hours! They told me I needed over $1,000 in repairs done. I took the car to my mechanic & asked him to check those things. He said the car was fine & nothin More

by cseifert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
several
November 04, 2011

My husband who past away was always servicing the vehicle and I was nervous about coming in but after explaining everything to Jessica, she stayed by my side the whole time and Scott made sure he explained e More

by augusta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott and Jessica
October 17, 2011

From beginning, West was professional, knowledgeable,polite. If he did not know, he found out almost immediately. Very little he didn't know......Test drive was very smooth. Problem wit More

by bobmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
West/Jessica/Armando
September 11, 2011

i'm getting screwed over again. a one inch seperation between my window and top turn into a 2 foot seperation after they worked on it. oops screwed again by big al. More

by gmedelman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
chris laporte
May 21, 2011

I purchased the vehicle couple years ago and it had issues from the beginning, it is a certified vehicle and is supposed to be inspected from day one, however less than a week after the battery died, More

by Jictat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to disclose
August 27, 2010

Went in for a routine oil change and was quoted a very high price for new parts. After explaining that I wasn't interested because many of the parts were available elsewhere for 50-75% as much, service ma More

by lcdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Perlman
August 21, 2010

(05/2010) Went in for a "buy 3, get 1 free" tire deal. Service advisor (Randy Perlman) actually tried to charge me for the fourth tire. Had to argue with him to get the price of the fourth tire removed f More

by syrinx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Perlman, Steven Ruth
May 03, 2008

A place to avoid? I went there with a car in perfect A place to avoid? I went there with a car in perfect condition, for a oil change and tire rotation, at 15K miles. I came back with a car starting ve More

by umarius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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