Al Hendrickson Toyota - Service Center

10,000 mile check up From the call for service until completion received exceptional service. Our rep, Spenser was excellent and we were in and out quickly. We purchased o From the call for service until completion received exceptional service. Our rep, Spenser was excellent and we were in and out quickly. We purchased our car in NJ, but were treated as if we purchased car in this delership. Would highly recommend. More

Excellent attention . No too long waiting . As soon as I get there people helping and trying to make me feel comfortable. Plus a good car service and not long waiting . Thank you to your employe As soon as I get there people helping and trying to make me feel comfortable. Plus a good car service and not long waiting . Thank you to your employee Spencer for a really good attention . More

Excellent I had problem with the battery of my car and Carlos was friendly and effective , doesn't took long time to gave me my car thanks. I had problem with the battery of my car and Carlos was friendly and effective , doesn't took long time to gave me my car thanks. More

maintenance Went in to get my car serviced with tire rotations and an oil change. While looking at the car it needed a new battery, that was replaced and I got m Went in to get my car serviced with tire rotations and an oil change. While looking at the car it needed a new battery, that was replaced and I got my car back in a timely manner, it was great! More

Recall Spencer immediately came over to my Rav and was very accommodating. He did explain there would be about a 2 hour wait and I chose to wait. He kept me Spencer immediately came over to my Rav and was very accommodating. He did explain there would be about a 2 hour wait and I chose to wait. He kept me appraised of the status. More

Service all three cars (Toyota Camry) 2001, 2006 & 2009 Brett Hyland was very professional. Factory recall was done on my car dashboards. In addition a transmission flush was completed on three of my cars. Brett Hyland was very professional. Factory recall was done on my car dashboards. In addition a transmission flush was completed on three of my cars. More

Great rep Great experience . Representatives were efficient and extremely friendly. My car was return quickly and check out was fast and everything was explai Great experience . Representatives were efficient and extremely friendly. My car was return quickly and check out was fast and everything was explained. I would use my representative again. More

Very friendly, fast service. Everyone was exceptionally courteous and professional. Car was finished in under an hour. I was truly impressed! Thank you for impressing upon your em Everyone was exceptionally courteous and professional. Car was finished in under an hour. I was truly impressed! Thank you for impressing upon your employees the importance of customer service! More

Great service great people The person that helped me it was super efficient and pleasant. It was super fast even though I didn't have an appointiment. I always use this location The person that helped me it was super efficient and pleasant. It was super fast even though I didn't have an appointiment. I always use this location for service it has always been smooth experience. More

great I met Jarrett Elder for the first time. there were a lot of service people around everyone looked busy on their computers, no one put their heads up t I met Jarrett Elder for the first time. there were a lot of service people around everyone looked busy on their computers, no one put their heads up to acknowledge me. I thought, okay, whats going on here. I was probably interrupting their computer game. finally one said please see someone down the other end we are all busy. Tha'ts when I met Jarrett, he looked like he was hustling and i wanted to be hustled out of there asap!! well he was a breath of fresh air. I have not had such a helpful, nice service person in a long long time. Shedrick is my favorite, i did not see him he was probably off. not that they are not good, mind you, but they are not friendly, or personable. this guy was. he was able to lower my stress levels regarding the cost of the mistake i was there to fix. I told him a palm tree backed into my car and broke the tail light. when i was through, he said and stay away from the palm trees, i could have kissed him but i am sure that would not go over big with his wife!! a truly pleasant experience. tell those guys to put their phones in their pockets and lighten up a little...... More