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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,017 Reviews

7,018 Reviews of Al Hendrickson Toyota - Service Center

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October 10, 2019

Oustanding service from Jarrett! Jarrett, is always happy, courtesy, professional and can rock the same style hat as me. Tremendous asset to your company! As always, job well done. More

by GabrielDBerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
Oct 10, 2019 -

Al Hendrickson Toyota responded

There are so many kind words in your review which we love! Thank you so much, Gabriel. We are glad to have you as part of the Al Hendrickson Toyota family.

October 10, 2019

thorough and safety conscious My Sienna has over 120,000 miles on it and the service department at Al Hendrickson Toyota has kept it running smoothly and reliably since the day I b More

by Florida Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Al Hendrickson Toyota responded

It makes our day to hear that you can depend on the Al Hendrickson Toyota team to keep you safe out on the roads! Thank you very much for your repeat business and continued support.

October 09, 2019

Vehicle not repaired I brought my vehicle in for a warranty concern for a rattling door panel technician told me noise was unable to duplicate despite myself sitting in ve More

by MOPARLIFE94
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Oct 29, 2019 -

Al Hendrickson Toyota responded

Customer feedback is important to us so I appreciate you bringing these issues to my attention. I apologize for the frustration. I'd be happy to schedule a drive with you and a technician so we can duplicate the rattle. Would you consider calling me directly so that I can address your concerns? Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

October 08, 2019

Convenience is key! I was able to drop my car off, and be shuttled to work. Later that day I got a phone call to schedule a pick up from work back to the dealer. All in a More

by REMEYGURL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar V
Oct 08, 2019 -

Al Hendrickson Toyota responded

Thank you so much for your repeat business! We love that you can depend on us to make your service visits convenient. We are grateful for your support and look forward to serving you for years to come.

October 08, 2019

Excellent service Great service, always as per schedule-friendliness of staff and personal attention. We are very satisfied with the alerts we receive from the compan More

by RAZIA.PULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Oct 08, 2019 -

Al Hendrickson Toyota responded

We are so happy that the Al Hendrickson Toyota team delivered an excellent experience. Thank you for your support of our service department, Razia, and we hope to see you again soon. Have a great day!

October 08, 2019

Great service Jennifer was fantastic and I am very happy to have my car serviced here! Very nice follow up with your emails and receipts. Keep up the good work! More

by POKEYSGAL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Oct 09, 2019 -

Al Hendrickson Toyota responded

Thank you so much for supporting Al Hendrickson Toyota with a five-star review! We are so glad that you enjoyed working with Jennifer. We look forward to our continued relationship!

October 08, 2019

Outstanding Service Coordinated vehicle drop-off for 10K service. Norman provided outstanding service and professionalism. Vehicle was serviced and ready in time to pic More

by rparker147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Al Hendrickson Toyota responded

It was our pleasure to assist you! Thank you for trusting Al Hendrickson Toyota with your business. We look forward to serving you next time.

October 07, 2019

Customer service rocks! The customer service at this location is the best. I have been going there for well over 17 years and I hope it never changes. More

by debra.blakely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Oct 07, 2019 -

Al Hendrickson Toyota responded

Debra, thank you so much for your loyalty over the years! We're honored to have you as a customer here at Al Hendrickson Toyota and will always do our best to impress you. Thanks so much for the lovely review!

October 07, 2019

re-call answered a re-call on airbag I made an appointment. On arriving the next day I was told a 3 to 4 hour wait. After an hour I was told the part had to More

by bobandrea
Recommend Dealer
No
Employees Worked With
Shedrick Anderson, Erik C
Oct 29, 2019 -

Al Hendrickson Toyota responded

I'm very sorry about this and the resulting inconvenience we caused you. I would like to apologize to you directly, but I can't locate your contact information from this review. Would you please give me a call? Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

October 07, 2019

Top Notch Robert my service advisor and the crew are excellent. Very attentive and made sure my Sequoia was in and out in a professional manner. My family alwa More

by winnerwithin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kopp
Oct 07, 2019 -

Al Hendrickson Toyota responded

It's so great to read your feedback, thank you! We are pleased you had a prompt and enjoyable service visit with Robert as that is our goal for all of our customers. Your loyalty is truly appreciated as well. See you next time! The Al Hendrickson Toyota Team.

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