Al Hendrickson Toyota - Service Center

Reassuring Customer Service My only child had an issue I considered to be a safety concern. We brought the 2016 Corolla to Hendrickson and was lucky enough to have Ken Bergmann a My only child had an issue I considered to be a safety concern. We brought the 2016 Corolla to Hendrickson and was lucky enough to have Ken Bergmann as a service rep. After checking and re-checking the vehicle, Ken re-assured us that there was no concern and the vehicle was safe to drive. Ken did the same safety check my husband did and of course I didn't take my husband's word for it; but I took Ken's. Since I can't wrap my son or his Corolla in bubble wrap for the rest of his life, I know I can count on Ken to be honest regarding the vehicle's evaluation/condition. You can't count on anything better than that. Another independent location tried to sell us an expensive replacement. Not only did I save money but Hendrickson's will be the dealership we go to first, even though we didn't get our Toyotas from them. More

very friendly and professional Nice service and friendly staff. I like being able to make appointments online. The dealership is very nice and clean also. Good job by everyone. Nice service and friendly staff. I like being able to make appointments online. The dealership is very nice and clean also. Good job by everyone. More

Good Customer Service I was please with the level of service. Roger took his time to explain to me my options and his recommendations. He was very courteous and knowledgea I was please with the level of service. Roger took his time to explain to me my options and his recommendations. He was very courteous and knowledgeable. More

Great! Shedrick Anderson was very helpful and pleasant. He worked with me on what services were needed for my car. The car detailing was superb! My Toyota Shedrick Anderson was very helpful and pleasant. He worked with me on what services were needed for my car. The car detailing was superb! My Toyota Corolla looks new! I'll be back. Thanks! More

Excellent After having service, a family member alerted that I had a back light out. Did not like having to return. Planned on getting my back light replaced. I After having service, a family member alerted that I had a back light out. Did not like having to return. Planned on getting my back light replaced. I learned that due to my back door handle being broken this was impossible. Thanks Otherwise everything was okay. When checking out the lady was not very nice and was extremely unpleasant. Service advisor was nice and pleasant. More

Excellent Dealership Al Hendrickson dealership is the best in South Florida region. I have been coming here for six years and I have had no problems. They have exceeded my Al Hendrickson dealership is the best in South Florida region. I have been coming here for six years and I have had no problems. They have exceeded my expectations. More

Happy camper.. I usually get taken care by Roger he wasn't there this time around but the gentleman Henry that took care of me was outstanding!!! I usually get taken care by Roger he wasn't there this time around but the gentleman Henry that took care of me was outstanding!!! More

Perfect service very informative!!! The service was exceptional from scheduling my appointment with Shedrick to completion of my vehicle. Shedrick is always very helpful. My entire famil The service was exceptional from scheduling my appointment with Shedrick to completion of my vehicle. Shedrick is always very helpful. My entire family uses the service center and will continue. More

Friendly fast service My service adviser Henry was friendly, answered any guestions I had, texted me to let me know my car was in the shop, and came and got me when the car My service adviser Henry was friendly, answered any guestions I had, texted me to let me know my car was in the shop, and came and got me when the car was done. More

Excellent When my instrument cluster message alerted me that I was due service, i visited the dealership without an appointment. My service writer was very acc When my instrument cluster message alerted me that I was due service, i visited the dealership without an appointment. My service writer was very accommodating, and after registering services needed, assured a shuttle ride for me to work. Later he phoned me as to additional services indicated, and explained which services were needed now. the selected services were completed in a timely fashion, and he phoned to say I could pick up my car. All and all the service as usual was outstanding. The only quirk was that the car wash was not operating, but that was only an minor concern, and did not lessen my satisfaction with with the fine treatment I always receive at Al Hendrickson Toyota More