Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,034 Reviews

7,033 Reviews of Al Hendrickson Toyota - Service Center

Sort by
May 06, 2020

It’s like always at Hendrickson Toyota they are awsomeeeeeeee Henry is very attentive and kind my car was ready in 45 minutes it’s was a in and out for my 5000 miles service I live in Miami Beach a More

by LLEOLASVEGAS777
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We are grateful that you make the drive out to see us at Al Hendrickson Toyota, and we will certainly let Henry know that you appreciate his help!

May 06, 2020

I had great service and great follow up! I had amazing service by Klaus Cobb who followed up with me what needed to be done to my vehicle and then the price I could afford. When I paid my bil More

by ArchitectAlva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry, I dont remember any other employees from that day except the gentlemen who drove me to work and from work. They we very pleasant
May 06, 2020 -

Al Hendrickson Toyota responded

We love to see positive feedback from satisfied customers so thank you! It made our day to hear that Klaus took care of you during every step of your service visit. All of us at Al Hendrickson Toyota look forward to working with you next time!

May 06, 2020

Jennifer Burton provided excellent service! First time using your service department. Easy, organized, called me when car was ready. Your courtesy shuttle was on time as well. Very pleased! More

by GRACEABEL
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
May 07, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting us, Grace! We're proud to have your business at Al Hendrickson Toyota!

May 05, 2020

Attendant The Service attendant Charles, was very informative as to the service I needed to maintain my car. I also appreciate Scott Z. for his help. More

by vfaithb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Denise R
May 05, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! We are happy to hear that Charles and Scott take good care of you here at Al Hendrickson Toyota. We will certainly let them know that you appreciate their help!

May 05, 2020

It was a wonderful and plaisure for me to be there, great and welcome people i will always visited it’s nice dealership to deal More

by YSALOMON10
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
May 05, 2020 -

Al Hendrickson Toyota responded

We are so glad to hear that you enjoy your visits with us at Al Hendrickson Toyota. Thank you for making our day with this feedback! We look forward to assisting you next time.

May 05, 2020

Quick service I have always had great experiences when bring my Highlander here for maintenance. They are always accommodating and timely. If I forget to schedule t More

by janddwinters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember.
May 05, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting us with your Toyota HIghlander! We are thrilled that you can depend on our team to keep you safe out on the roads. Enjoy your day!

May 04, 2020

GREAT LEASING EXPERiIENCE This has been a wonderful dealership to work with!! We leased a vehicle for 3 years and there has always been great customer service. Keep up the good More

by SPIVEY70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Al Hendrickson Toyota responded

Thanks for choosing Al Hendrickson Toyota. We love having you as a customer and look forward to working with you next time!

May 04, 2020

Fluids levels were not checked as promised. I had to return same day to have wiper fluid filled. This lead to me questioning if actual work on invoice was done. More

by WESTMARTHA44
Recommend Dealer
No
Employees Worked With
Jarett
May 18, 2020 -

Al Hendrickson Toyota responded

I'm very sorry that you had to make a second trip to our dealership. We pride ourselves on our thorough service so it's disappointing to know we let you down. If you have any questions about the work done to your vehicle, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 545-6931

May 04, 2020

Carefully done the job and made solution for body shop expertise defect, offering side jobs as an option. Neat waiting area, smart goods choice in parts store, which is rare. More

by IVANKONDAKOV
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Al Hendrickson Toyota responded

Thanks for sharing your feedback. At Al Hendrickson Toyota, we are devoted to taking excellent care of guests and we're glad that came true for you!

May 04, 2020

Very responsive service center. I’ve dealt with the service manager, Norman and he takes pride in keeping his customers happy! The service hours and shuttle service are convenient add in’s. More

by Brent
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Al Hendrickson Toyota responded

Brent - We appreciate your fantastic review of Al Hendrickson Toyota. It's great to hear that you're always in excellent hands with our service team and we'll share your kind words with Norman. See you next time!

...
583
...