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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,031 Reviews

7,031 Reviews of Al Hendrickson Toyota - Service Center

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May 13, 2020

a good experience Have always had a pleasant experience when taking my car in for service. They are on time and courteous. The center is always clean--a very important More

by frimith
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We are so glad you had a pleasant experience working with our team at Al Hendrickson Toyota. We are grateful for your business, and we look forward to your next visit!

May 12, 2020

My service representative was amazing. Knowledgeable, caring and concerned. Klaus Cobb was able to resolve my service problem to my complete satisfaction. What an attribute to the Al Hendrickson dealersh More

by Yodastan
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb aka “the best”
May 12, 2020 -

Al Hendrickson Toyota responded

Thank you for sharing so many compliments of Klaus! We are very glad that he could address all of your concerns. Hope to see you down the road!

May 12, 2020

Very happy with service department. Fast service. Little wait time for my 20k service. All were professional and courteous. Very satisfied with the service performed. More

by CUZBRUCE2001
Recommend Dealer
Yes
Employees Worked With
Anthony Colon.
May 12, 2020 -

Al Hendrickson Toyota responded

We're grateful for your feedback and support of Al Hendrickson Toyota! Our team looks forward to working with you at your next service visit!

May 10, 2020

Fantastic service!!! In and out, no cheesy up sell, staff was knowledgeable and professional... I would highly recommend to anyone who is looking for service for their Toyota! More

by sirashley30
Recommend Dealer
Yes
Employees Worked With
Klaus in Service was AWESOME!!!
May 11, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota! We're grateful to have earned your business and look forward to taking care of you at your next service visit!

May 10, 2020

Toyota is awesome! They quoted me about an hour wait timeframe, and my car was serviced before then! They also called me to communicate this info. More

by Xtiffani7X
Recommend Dealer
Yes
Employees Worked With
Anthony
May 11, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Al Hendrickson Toyota! We're proud to have you as a customer.

May 09, 2020

Was charged $30.00 to jump start my car that was parked at the service center ,really? I’m a loyal Customer,who came in for a new battery end up spending $412.00 More

by LIPSTICKNUDE
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Al Hendrickson Toyota responded

I'm disappointed to see this review. We are grateful for your loyal business here, and I would like to speak to you directly about what happened during your visit. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 09, 2020

Jarrett is fantastic and such a help. Alway honest and is quick to advise and make sure your car is at is best. Always a pleasure More

by ERICK324
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Al Hendrickson Toyota responded

Thanks for your loyalty to Al Hendrickson Toyota! We're glad to hear that Jarrett always takes care of you!

May 09, 2020

Después que me vendieron el carro y llamaba nadie existía, fui 2 veces por preguntas sobre problemas con el carro y en servicio también muy mala atención More

by LIGIA.AZUCENA.ORDONEZ
Recommend Dealer
No
Employees Worked With
May 27, 2020 -

Al Hendrickson Toyota responded

Ligia - Lamento mucho su frustración y lo siento que usted haya tenido problemas ponerse en contacto con nuestro equipo. Me gustaría ayudarle directamente, estaría dispuesta a llamarme a 954-545-6502? Gracias, Jessica Fernandez - Asst. to the Chairman

May 09, 2020

Yesterday, I came for an oil change. Your inspector’s notes said my rear brakes were in the red and made me go out of my way to replace the brakes, when we are already having a hard time putting food on More

by Said Sbeitan
Recommend Dealer
No
Employees Worked With
N/a
May 29, 2020 -

Al Hendrickson Toyota responded

Said - I'm very sorry that you were not happy with your experience. I would like the opportunity to look into this. I will also share this feedback with my team and ensure that we improve our process going forward. At your convenience, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 08, 2020

We always get excellent service we love Jarret...Many years and much maintenance and many many smiles from Jarret always makes it a pleasure to spend a lot of money LOL More

by Ddteamorange
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Al Hendrickson Toyota responded

Thank you so much for the review! We are grateful for your longtime business here at Al Hendrickson Toyota, and we will certainly let Jarrett know that you appreciate his help! We look forward to working with you for years to come.

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