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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,030 Reviews

7,030 Reviews of Al Hendrickson Toyota - Service Center

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May 17, 2020

Upon my arrival, the service writer. Daniella and service manager Norman were very helpful. My truck was completed on time and everything was completed that it was taken in for. Very pleased with th More

by SROSSMAN6276
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for the five stars! We are so glad Daniella and Norman took good care of you and your truck here at Al Hendrickson Toyota. If you ever need anything else, don't hesitate to come back and see us again!

May 17, 2020

Clean, Safe Distancing waiting area for Service clients After 6 weeks of Stay At Home, needed an oil change and tire rotation. Was able to come in same day after calling to accomplish required service, has More

by MKENDUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a review. We're pleased to hear that your service visit was such a seamless process!

May 17, 2020

Have taken my car there for years with Chris K. Excellent customer care service. I would highly recommend to a friend. I feel very fair price always More

by MAURASMITH1
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your excellent feedback, Maura. Knowing that Chris always takes great care of you and your vehicle brightens our day. We look forward to seeing you on your next visit to Al Hendrickson Toyota!

May 17, 2020

Nothing to say except everything went fast and smooth. Al Hendrickson Toyota is friendly and courteous to it's customers. I have my car serviced at AHT because I show on time for my appointment and AHT se More

by gfeldman22@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry, but I am not good with names.
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We're elated to know you always receive timely, high-quality service on your visits to Al Hendrickson Toyota. We hope to see you back for your next oil change!

May 16, 2020

Very good customer service. Would give it 5 stars except for the extra 30 minute wait. Anthony was terrific. This was an airbag service recall. More

by TLAND4
Recommend Dealer
Yes
Employees Worked With
Anthony
May 18, 2020 -

Al Hendrickson Toyota responded

We're grateful for your feedback and will be sure to pass it along to our team!

May 16, 2020

oil change 051520 Mr. Jarrett Elder was a fantastic service advisor. I had booked my appt. over the phone for the same day and showed up an hour later for an oil chang More

by holoweckyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a 5-star review! We are so glad Jarrett provided the fantastic service we strive for at Al Hendrickson Toyota. We will be sure to let him know that you appreciate his help!

May 16, 2020

Chris LaPorte is the Best. Always professional, knowledgeable, respectful, and always shows great care and interest in the service of my car. He is the reason I keep coming back. More

by NATALBOT
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota and giving a shout out to Chris. We're pleased to hear that we have earned your business!

May 16, 2020

This was by far the worst experience ever. I waited for 5 hours for a service I was told that would take 2 hours, I missed my doctors appointment. I will never come there to get my car serviced ever again. More

by MSLILTEE
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Al Hendrickson Toyota responded

I would like to sincerely apologize that your service visit ran long. I hate that we inconvenienced you and I will look into what caused these delays. Please give me a call if you would like to discuss this further. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 14, 2020

Toyota has always made me feel comfortable and safe. The costumer service is great. The service department I can trust. Overall Klaus is my favourite person. Thanks Toyota. More

by COCKINGSA
Recommend Dealer
Yes
Employees Worked With
Klaus
May 14, 2020 -

Al Hendrickson Toyota responded

Thanks for taking the time to review Al Hendrickson Toyota. Klaus is great to work with and will appreciate your kind feedback! We look forward to seeing you next time.

May 14, 2020

I am a very happy customer of AHT service dept. Oscar Vizcarra is my service agent and because of his excellence at his profession, I only bring my Toyota here for service. There are other wonderful pe More

by 711JEN
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra , Fred Mohi
May 14, 2020 -

Al Hendrickson Toyota responded

Thank you so much for writing such a kind review! Our team members Oscar & Fred will be happy to know that their efforts were so appreciated. We look forward to working with you during your next visit to Al Hendrickson Toyota, Jennifer!

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