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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,030 Reviews

7,030 Reviews of Al Hendrickson Toyota - Service Center

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May 20, 2020

Oscar is amazing. He knows what he is doing. Very polite, professional, knowledgeable and helpful everytime. I would definitely recommend Oscar at the service department. More

by catleenmassage
Recommend Dealer
Yes
Employees Worked With
Oscar
May 20, 2020 -

Al Hendrickson Toyota responded

Thank you for the five stars! We are glad Oscar provided the polite and professional service we pride ourselves on at Al Hendrickson Toyota. We will be sure to let him know that you appreciate his help!

May 20, 2020

This time I was not comfortable at Toyota , at this difficult time due to the pandemic employees did not wear a mask properly, screaming without a mask, did not kept the distance (6ft)between employees More

by PATIS1238
Recommend Dealer
No
Employees Worked With
Not listed
Jun 08, 2020 -

Al Hendrickson Toyota responded

Safety remains our top priority so it is unsettling to see your feedback. I expect every customer to feel comfortable in our store and I will be sure to address your concerns with my team. Thank you for bringing this to my attention and please don't hesitate to reach out if you would like to discuss anything further. Gary Cann - Vice President Parts and Service - (954) 972-1100

May 20, 2020

The service was wonderful checked in at 11 at my scheduled time and was taken immediately was told in would be ready in an hour and exactly an hour my car was done. Thank you More

by rickyfigueroa98
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
May 20, 2020 -

Al Hendrickson Toyota responded

It's so great to read that your recent service visit was five-star worthy. Thank you for trusting Al Hendrickson Toyota with your vehicle! For all your future service needs, we will be here to help.

May 20, 2020

Keep up the good customer service Jarrett Elder. Jarrett is always pleasant and keeps a smile on his face. The customer service lounge is always fresh n clean. More

by slimkal04
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Al Hendrickson Toyota responded

Thank you for the five stars! We couldn't be happier to hear that Jarrett took good care of you here at Al Hendrickson Toyota. We will be sure to share your kind words with him!

May 20, 2020

Charles in customer service was extremely helpful! I feel I was given a good price on my new tires and I have the confidence of knowing the we’re installed by Yoyota! More

by tyramsey321
Recommend Dealer
Yes
Employees Worked With
Charles
May 20, 2020 -

Al Hendrickson Toyota responded

Thank you for taking a moment to leave Al Hendrickson Toyota a review! Charles will be proud to know that his efforts were appreciated. We look forward to working with you next time!

May 19, 2020

Helpful. Took the time to find out what was wrong with my vehicle, while still remaining honest about price and possibility of other issues. Happy to have my car back. More

by KPETE30545
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Al Hendrickson Toyota responded

It was a pleasure working with you and we're very glad we could assist with your vehicle! We're grateful to have earned your business at Al Hendrickson Toyota. See you next time!

May 19, 2020

Anthony was great! Very helpful in the Service Department. Thanks Anthony! This is all I have to say! To give me a twenty five word minimum is ridiculous! More

by SHERRY33063
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
May 19, 2020 -

Al Hendrickson Toyota responded

Thank you for reviewing our service department, Sherry! We're so grateful to have your business at Al Hendrickson Toyota.

May 18, 2020

Anyhony was the service agent I spoke. Took a long time.to update me on progress of service, but finally did. Told me about the servicing deals that were available that say.Courteous, professional and More

by JANICE3410
Recommend Dealer
Yes
Employees Worked With
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Al Hendrickson Toyota responded

Janice - Thank you for taking the time to share these details about your recent service experience. We appreciate your kind words and feedback. Hope to see you down the road!

May 18, 2020

Jennifer is the best! I get my car serviced at your location because of Jennifer. Simple. I trust her. She makes my life easy when I come in. She makes everything easie More

by JKASMERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for sharing your experience working with our teammate. Jennifer is terrific and we will certainly let her know that you always appreciate her help. We look forward to assisting you on your next visit to Al Hendrickson Toyota!

May 18, 2020

The service team always take excellent care of my car fast and reliable team will always keep you informed of any other service needed from the service chew point More

by CARL.JAZZ
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Al Hendrickson Toyota responded

Thanks for trusting the Al Hendrickson Toyota team. We are looking forward to working with you at your next service visit!

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